Aloft Harlem is a nice hotel at a competitive price. The staff are friendly and real without that veneer of phoniness you get at a lot of other places. I would stay again if I needed a place in the area.

Liked: Nice room and bathroom with lots of sunlight. Staff is helpful and competent without being nosy or obsequious.
Disliked: No room service available.

Liked: Very helpful and friendly staff. Room was very clean and the bed was one of the most comfortable I have slept in at a hotel. I would recommend this hotel and would stay again if in the area.

very good benefit cost

Liked: very nice room
Disliked: no coffee

Lovely hotel with very friendly...

Liked: The location of the hotel was excellent. Very close to local restaurants, & bars. Also close to public transportation.Very friendly staff.
Disliked: The housekeeping didn't come to clean the room on occasion.

Practical at good location

Liked: Practical location in the heart of a cool neibourhood, walking distance to Columbia University, close to metro. Modern feel. I did feel safe. Efficient AC.
Disliked: The property interiors are getting tired. AC has two modes of operation, "alpine blizzard" and "desert storm". The gym was very tired with several dysfunctional machines.

Great

Liked: Comfortable room, nice staff.
Disliked: On the first fay, the toilet’s slide door was derailed at the bottom and could not be opened because it was jammed by the sink table. I almost got locked in the toilet. But somehow I got out and I lifted the door back on to the rail myself. No problem after that.

Passable

Good for short stay

Liked: The bed was comfortable, and the room was clean and spacious.
Disliked: The street level entry using the elevator to the hotel felt like it was not part of the hotel and needs to be more inviting.

Good

Very good

Exceptional