Aloft Harlem

Aloft Harlem is a nice hotel at a competitive price. The staff are friendly and real without that veneer of phoniness you get at a lot of other places. I would stay again if I needed a place in the area.

Liked: Nice room and bathroom with lots of sunlight. Staff is helpful and competent without being nosy or obsequious.
Disliked: No room service available.

Liked: Very helpful and friendly staff. Room was very clean and the bed was one of the most comfortable I have slept in at a hotel. I would recommend this hotel and would stay again if in the area.

Exceptional

Superb

Bad

Liked: It was a big room.
Disliked: They stole my Apple Watch. I put everything in the safe except this which I left in my toiletry bag as it ran out of battery. Makes me so angry that this can happen when I spent a fortune of this hotel. It’s not a grand watch so I felt it was perfectly hidden in my toiletry bag. How intrusive and I spent so much for this hotel, so to spend more makes me frustrated.

Exceptional

A pleasant 3-Star experience

Liked: I had read some negative reviews, but honestly, my experience was very good for a 3-star hotel! The staff were friendly and helped me with everything I needed. I had no issues during my stay!
Disliked: The area isn't very touristy (which wasn't a big deal for the purpose of my trip), but there's a metro station just a block and a half away, and the express line takes you to Downtown in under 20 minutes!

Perfect

Liked: Location was perfect and walking distance from all the stores I needed to go to.
Disliked: NA

Very good

Poor

Superb