Aloft El Segundo - Los Angeles Airport

Unless you change the way...

Liked: It was clean and easy to find.
Disliked: The way long term and overnight parking was handled. The details were not well laid out at the time of booking.

I would come back again

Liked: Quality service, beautiful and clean
Disliked: Limited access to the pool in the evening. It is closed as well as a closed area with a fireplace by the pool ( evening)

Superb

Liked: Very clean and modern, good sized room, amenities and very friendly staff. Close to airport

It’s okay; but if you’re...

Liked: I wish I had more nice things to say
Disliked: The management was pretty uptight and rude

Exceptional

Poor

A good place to stay...

Liked: Hotel comfortable,
Disliked: pillows, to soft

If you’re traveling with family...

Disliked: Disappointing Experience – Would Not Recommend for Families or Travelers Seeking a Restful StayI rarely write negative reviews, but I feel strongly that future guests—especially families or those seeking a restful stay before or after a flight—should be aware of what we experienced at the Aloft El Segundo - Los Angeles Airport.Upon arrival, a live musician was performing in the lobby at such a high volume that I had to yell back and forth with the front desk staff just to check in.Even more concerning was the overwhelming smell of marijuana that filled the lobby, elevator, and our entire hallway on the 6th floor. It was so strong that our grandkids kept asking why it smelled like skunk.When we brought this to the attention of the staff, their only solution was to spray disinfectant—an attempt to mask the odor that only made the air quality worse.While the rooms were somewhat clean, they were rough around the edges and did not feel particularly well maintained.Disturbingly, someone repeatedly attempted to open our door throughout the night, which left us feeling extremely unsafe and on edge.We shared all of this with the staff the next morning, and they did relocate us to the 7th floor. While they called it an “upgrade,” the only noticeable difference was that the hallway didn’t reek of marijuana.That evening, we encountered yet another issue—a loud party was taking place in the lobby/bar area with booming music and lots of noise well into the night.This was absolutely not the relaxing, secure stay we had hoped for before our flight. If you’re traveling with family or just looking for a peaceful night near LAX, I would strongly suggest booking elsewhere.

It didn’t happen

Liked: Nothing never got to check in and I’m about to check because I don’t think the supervisor waved the cancellation fee like he told me he would.
Disliked: The fact that I wasn’t able to actually check in. I had driven over 2 hours from where I live as was super excited about staying at the property. Only to be turned away at the front desk.