Aloft Cleveland Downtown Guest Reviews
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Bettina, Garrett, IN
Request a room facing the waterfront for a nice landscape view.
Liked: Room had everything we needed. Great use of space, clean, and nicely decorated.
Disliked: Desk called valet for our car to come around. This was during the time of an event being held and some how valet service "lost" the call. What should have been a quick wait turned into a 15 minute one. Next time will not rely on hotel call to valet.
Ali Tue, 10 June 2025
Exceptional
Corey Mon, 9 June 2025
Exceptional
Barry Fri, 6 June 2025
Overall my stay was a...
Liked: The Bartender was excellent. Her suggestions was great.
Disliked: The desk and table area was chipped up and damaged. Even though I only stayed one night the bed was the most uncomfortable, worn out bed that I've ever stayed in. Then at checkout my bill was incorrect I was charged twice for parking and was not credited even after following up.
Anonymous Sat, 31 May 2025
We always love our stays...
Liked: It was another great stay! And this time we were able to enjoy a couple drinks at the bar. The bartender, Jermaine (I think is his name) made amazing Old Fashions!!! We have been raving about them all weekend at our daughter's wedding with our friends and family. The drink prices were very reasonable as well!
Disliked: Parking garage situation: dirty / smelly to get through the doors to an elevator (bottom level).
Tessa Fri, 30 May 2025
Exceptional
Carol Fri, 30 May 2025
N a
Liked: Location and great bar.
Disliked: Staff didn’t know about bar hours
Nickell Thu, 29 May 2025
Exceptional
Geraldo Tue, 27 May 2025
Exceptional
Liked: Proximity to restaurants
Disliked: Main Desk - Truly lacked personality and Bar service and hours was very disappointing.
Sylvia Mon, 26 May 2025
Superb
Deborah Sun, 25 May 2025
Perfect overnite stay
Liked: It was perfect for our quick overnight stay to see a concert at Jacob’s Pavillion
Disliked: The only thing that I did not like was the TV remote would not let me put anything on but Demand- I would have liked to see the local news and or sports