Disappointing

Liked: - staff- location (lots of activities and restaurants around)- two free bottles of water- clean beds
Disliked: - super dirty carpets - super loud neighbors (bad sound insulation)- no outlet for hairdryer in the bathroom - we booked for 3 people, but only received water, coffee, cups for 2.- location (from parking/taxi pickup standpoint)- overcrowded elevators (townof them). Wait time of 5-8m during peak hours is normal

Very good

Very good

Disliked: The pillows were uncomfortable and the walls were very thin. Also, I had to pay additional for parking off site.

Exceptional

Everything was perfect

Liked: The view was excellent and quiet.. staff was very friendly and professional.. This is my second time staying here and I plan to stay here anytime I come to Chicago
Disliked: nothing

comfy and great

Liked: view from the window

great upbeat hotel in a...

Liked: location and amenities
Disliked: nothing

Superb

Close to Merchandise Mart

Liked: Well located with many restaurant options within walking distance. Room was clean, quiet and nicely appointed. Bed was comfortable. My room overlooked the alley which was unfortunate as I enjoy the city. Staff was courteous and helpful. I would stay again.
Disliked: Only thing I didn't enjoy was the view. I also wanted to open the window for some fresh air and the ventilation for the restaurant was below my window so it was too loud and smelly.