Aloft Chapel Hill Guest Reviews
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Write a review
Lauren, Myrtle Beach
The hotel has a very young feel - when you walk in, it's more like a hip club than a lobby, so be prepared for that.
Liked: Everything was very sleek and modular - smaller rooms, but not at all cramped; everything was clean and the staff was very friendly and helpful. Great experience.
Aluna_98 Thu, 21 August 2025
Exceptional
Liked: The room was very clean, beds are comfortables.
Paul Mon, 18 August 2025
Super accomodating staff.
Liked: Near some good restaurants. Incredibly helpful, friendly and go the extra mile staff. Community atmosphere common areas.
Disliked: Unreliable breakfast availability but First Watch nearby. Very busy streets and fire station next door.
Justin Mon, 18 August 2025
Very good
Fernando Sat, 16 August 2025
Horrible!
Liked: Very noice from the main street
Disliked: The front desk staff were extremely rude and uncooperative. My room 211 was not cleaned in a timely manner, so the front desk guy apologized and offered me a $50 discount. At checkout, I complained about the lack of a discount, but the front desk staff told me it was a lie and that she had to speak to the manager. She kept me waiting for an hour before finally telling me that the manager was in a meeting and would not be seeing me. Honestly these 2 girls working on the morning shift do not deserve to work in the hospitality business, I will not go again to the Alof Hotel in Chapel Hills in my life
Anonymous Fri, 15 August 2025
Superb
Disliked: Parking
Danielle Sun, 10 August 2025
For the price it was...
Liked: The staff was very nice and friendly. They were quick to help. Check in and out was very smooth. The cleaning service did a good job.
Disliked: The lobby was under construction so we had to go through the service area to get to the elevators. There was no notice given about this prior to arriving. The room smelled like smoke and the hallways were very dark.
Anonymous Sat, 9 August 2025
I would definitely stay again.
Liked: It was kinda confusing to find. But once there it was beautiful there was a pizza place within walking distance which was great for my three teenagers and myself.
April Thu, 7 August 2025
Exceptional
Laszlo Tue, 29 July 2025
Exceptional
Liked: Spacious room
Sakena Thu, 24 July 2025
Exceptional