Aloft Calgary University

It was a great hotel. I felt like I was in a labyrinth but that made it even better. Staff were friendly.

Liked: Awesome!

Exceptional

Really Good!

Liked: Great location easy to navigate Calgary. Nice rooms great staff! Front desk Jeyma rocked the world. Awesome check in she is what every hotel hopes for to be successful. Thanks Jeyma.
Disliked: Security anyone could access the property. More card readers for parking doors and elevator would make me feel better.

Never again

Liked: Breakfast was OK. Standard Free Breakfast
Disliked: Rooms were very small. King size bed equipped rooms were farthest from entrance. Quite inconvenient. Bathroom fixtures need updating.Promised pet extras were not supplied, water bowl and treats. Pet fee was charged. No area to walk dog, except city boulevard.Restaurant was terrible. Pleasant waitress but very poor food.

Superb

Very good

Liked: It was a nice location, kept clean ,
Disliked: That the food wasn't til 3 , but was very good food and prices and service , there was only the pool table avalible first come first serve , that it was stated you needed a group 10 to use the rec room

Superb

Once oriented to the address...

Liked: Tricky to drive to. The Banff Trail is a small strip of road running parallel to Crowchild Trail. I could see the hotel but was on the wrong side of the light rail tracks. Took a bit to figure out access

Not good

Liked: Location was good
Disliked: I had called a couple months prior to our stay to request our room be changed which they said would be no problem, I also confirmed this with them via the message option on Booking.com, a few days before our stay I called back to double check the change had been made which they said no the room has not been changed but they will make sure to update it properly at that time.. when arriving at the hotel I assumed the room changed would have been done but to my surprise when we walked into our room it was not what I had asked for it to be changed to but the original roomed booked, when I went to the front desk the lady had said there was no available rooms for the room I wanted because they were now “fully booked”. Eventually they were able to get me in the room I had requested. Room we ended up getting wasn’t very clean and quite small for the price. Also there was no heads up given that there would be swimming lessons going on in the pool in the morning which was really upsetting as the pool is quite small already without having to be cautious of kids doing swimming lessons.

Pleasant