Aloft Brooklyn Guest Reviews
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Lauren W, visiting Brooklyn Botanic Garden
Loved the decor - it was upbeat as soon as you walk in the door! Greeted by outgoing staff, great music and funky designed spaces. Our room was very comfortable and clean. The mattress and sheets were so soft! Loved that the room had an AC control that actually let us make it as cool as we wished and black out shades so we could sleep in. Bliss spa prodcuts provided in the room was such an added bonus. We will definitely be staying at Aloft again in our future travels!
Liked: Fantastic, friendly staff. Clean, comfortable room!
Disliked: Nothing!
Beth, Saratoga Springs
Very interesting decor; really comfortable king sized mattress; lobby/bar area awesome; great pod chairs!
Liked: Clean; comfy; great price; great complimentary coffee.
Disliked: Heat/air controls were a little off.
Ken Thu, 5 June 2025
Acceptable, great location, clean and...
Liked: When there was free coffee in the morning it out as great. It depended a little on who was at the desk. Fitness space was als great. A little small but fortunately not so busy. Great location.
Disliked: The reception desk wasn't always as efficient as you might expect. You always got different answers to the same request. Things that were not possible were suddenly easily solved depending on who was working.We stayed 3 nights and only had hot showers 1 or 2 times. Supposedly that was due to maintenance but I think it was a regular problem.We had a room for 4 which was small or just big enough, depending on your needs.
Tiffany Wed, 4 June 2025
The stay was fair.
Liked: Good location. Nice staff.
Disliked: Dingier than shown in the pictures. Many guests didn’t have hot water for several days. We were fortunate to have hot water but did not have a working tv.
Srinivas Mon, 2 June 2025
No hot water, could not...
Liked: Good location
Disliked: No hot water!
Ajie Mon, 2 June 2025
Very good
Disliked: The deposit has not been returned up to 30 days.
Richie Mon, 2 June 2025
Disappointing
Liked: It was new. Area was nice
Disliked: No hot water which staff was aware of but never said anything upon checking in. TV did not work.
John Sat, 31 May 2025
Very good
Tevin Sat, 31 May 2025
Exceptional
Nancy Fri, 30 May 2025
Very good
Claudia Thu, 29 May 2025
It was fine
Liked: Location right in the heart of downtown Brooklyn
Disliked: Housekeeping services had to ask three times to have our bed changed after spilling some water on the bed was sent sheets 2xs and finally on the third time bed and room were cleaned
Chloë Thu, 29 May 2025
Nice, comfortable stay on short...
Liked: I had a very nice room with plenty of space. Also the bathroom was spacious and clean. On a few minutes walking from the hotel, you can find a subway. In 15-20 minutes you're in Manhattan.Staff was very friendly.I really enjoyed my stay here.
Disliked: It's a little pricy but prices in New York are generally high. The comfortable stay and location compensated that.