Aloft Birmingham Eastside Guest Reviews
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Write a review
Mark T, Milton Keynes, visiting Utilita Arena Birmingham Mon, 18 December 2023
This could be such an amazing place. But the rooms, whilst really nice, are pricey. Bar prices really put you off. But biggest issue whilst we were there were the lifts. Three lifts for guests, two of which weren't working when we arrived. The following morning, the third lift was taken out of use, leaving guests to either walk 5/6 floors up/down the stairs, or use the 'staff' lift; cleaners trying to use this lift, and a complete circus trying to get in/get out. I'd really love this place to put everything right, but wouldn't book again until they have. Sorry!
Liked: The rooms, the layout and 'vibe'. Restaurant/breakfast also very clean and sharp - food very tasty.
Disliked: Snack bar and main bar prices completely extortionate - £25 for a bog-standard bottle of house white being one of many examples. Biggest issue - the lifts!
Anonymous Thu, 3 July 2025
Passable
Leigh Thu, 3 July 2025
Very good
Femi Thu, 3 July 2025
Exceptional
Carly Tue, 1 July 2025
Exceptional
Liked: Very clean. Reception staff were fab!!
Disliked: The staff
Bianca Tue, 1 July 2025
Superb
Disliked: Breakfast not as great as last time, dry croissants , not fresh , coffee machine not working
Mark Mon, 30 June 2025
Excellent hotel with lovely staff
Liked: Modern but comfortable
Alan Sat, 28 June 2025
Exceptional
Claire Sat, 28 June 2025
Overall excellent would definitely book...
Liked: Great location, easy parking nearby short walk and only £12 for 24 hours. Great night staff!!
Disliked: Couldn’t check in early. Bathroom smelt a little eggy
Janey Sat, 28 June 2025
Very good
Liked: Comfortable rooms
Disliked: Having a free upgrade but they added £40 to the bill and the room wasn't suitable as they thought I was travelling with my partner and I was visiting with my son. Money was refunded and they changed the room.Another thing was the bathroom light was no way near the bathroom
Teiko Sat, 28 June 2025
Exceptional
Liked: Customer service was excellent.