Aloft Birmingham Eastside Guest Reviews
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Write a review
Mark T, Milton Keynes, visiting Utilita Arena Birmingham Mon, 18 December 2023
This could be such an amazing place. But the rooms, whilst really nice, are pricey. Bar prices really put you off. But biggest issue whilst we were there were the lifts. Three lifts for guests, two of which weren't working when we arrived. The following morning, the third lift was taken out of use, leaving guests to either walk 5/6 floors up/down the stairs, or use the 'staff' lift; cleaners trying to use this lift, and a complete circus trying to get in/get out. I'd really love this place to put everything right, but wouldn't book again until they have. Sorry!
Liked: The rooms, the layout and 'vibe'. Restaurant/breakfast also very clean and sharp - food very tasty.
Disliked: Snack bar and main bar prices completely extortionate - £25 for a bog-standard bottle of house white being one of many examples. Biggest issue - the lifts!
Asif Sun, 11 May 2025
Exceptional
Liked: I loved the theme of everything, and the most thing that stood out was the bathroom. You can not find a clean bathroom anywhere with this good lightening.
Disliked: I didn't like the fact there was no parking.
Sonia Sun, 11 May 2025
Good
Justyna Sun, 11 May 2025
Comfortable family stay
Liked: Good location, kind staff, very comfortable beds.
Disliked: Basic breakfast with a small selection. Very thin toilet paper.
Rachel Sat, 10 May 2025
Cool city vibes and great...
Liked: Great location, clean and modern, helpful staff and a great breakfast
Kanika Sat, 10 May 2025
Okay for short work stay
Liked: Decent room and location. Staff is nice, helped me checkin a bit earlier and also helped with my boxes at checkout.
Disliked: Average quality cleanliness some parts of the room.There was some white liquid dried on one wall, which needs to be cleaned.Dusty linen and patchy dirt on cushions etcCarpet can be patchy too
Colin Sat, 10 May 2025
Sorbet sweet
Liked: Excellent breakfast. Good quality, plenty of choice and the restaurant was clean and tidy with plenty of seating.
Disliked: I didn't see the sign for the additional items I could order until my last day.
Katy Fri, 9 May 2025
Exceptional
Liked: Very good
Prescilla Fri, 9 May 2025
Great value for money
Liked: excellent location, closer to the city centre. Average spread of breakfast items. Friendly and cooperative staff.
Samab Thu, 8 May 2025
Superb
Liked: Location, Facilities and Rooms
Disliked: The room was not made up when we returned to it and the A/C wasn’t cold enough even with a low temperature.
Nyika Thu, 8 May 2025
I enjoyed
Liked: Smart
Disliked: The smart tv