This could be such an amazing place. But the rooms, whilst really nice, are pricey. Bar prices really put you off. But biggest issue whilst we were there were the lifts. Three lifts for guests, two of which weren't working when we arrived. The following morning, the third lift was taken out of use, leaving guests to either walk 5/6 floors up/down the stairs, or use the 'staff' lift; cleaners trying to use this lift, and a complete circus trying to get in/get out. I'd really love this place to put everything right, but wouldn't book again until they have. Sorry!

Liked: The rooms, the layout and 'vibe'. Restaurant/breakfast also very clean and sharp - food very tasty.
Disliked: Snack bar and main bar prices completely extortionate - £25 for a bog-standard bottle of house white being one of many examples. Biggest issue - the lifts!

Helpful staff and a comfortable...

Liked: Came up as the cheapest option for quite a last minute booking, definitely exceeded expectations. Clean and the rooms were modern and spacious with good facilities.
Disliked: Minor issue, the stairs were a little difficult to find but the staff were really helpful.

Very good

Liked: Everything was just right gif the price paid. Staff helpful.

Exceptional

Liked: So surprised with this hotel. Spotless and the bed was very comfortable and very big

The best hotel ever, thank...

Liked: It was supper clean, lovely staff, lovely location everything was great
Disliked: The breakfast was really good but I think it would be better to add more things to multi culture customers can enjoy it

Very good

Affordable, with friendly staff and...

Liked: To double beds in bedroom.
Disliked: No lights near the mirror.

Handy for visiting Aston Uni

Liked: Visiting son in Aston Uni. The hotel was very convenient for Visiting, multistorey car park close by and area felt safe.The hotel was very clean amd staff were friendly and efficient.Rooms were larger than I expected for a city hotel
Disliked: Nothing

Superb

Liked: Thank you to Princilla and Ana for making out stay enjoyable

Exceptional

Liked: This hotel was the best in our travels this holiday. The was modern, large and very comfortable. The breakfast was as good as any we have had so far, and we also had dinner in the restaurant, which was excellent. They staff were very attentive and courteous. Will definitely stay again next time in Birmingham.
Disliked: Everything was good.