Exceptional

Exceptional

Great staff but facilities need...

Liked: Good location, excellent staff
Disliked: Room not up to date. TV , hairdryer all old and not working well. Wi-Fi was poor. Sink in bathroom did not drain. AC was either too cold or too hot.

Exceptional

Liked: The location was excellent. It was convenient to all the activities I needed to attend for the weekend.

Friendly staff and excellent service.

Liked: I liked how clean it was and how helpful the staff was as well. Very hassle free in terms of stay. The service mentioned that they don't clean rooms every day, which I was more than fine with. However, the staff still went above and beyond to make sure things were tidy and beds were made when I returned. Room was very cozy too.
Disliked: No real nitpicks, it was a little pricey, but I think that's to be expected because I was in Atlanta and I was also booking alone. Besides that it's ideal if you're traveling with maybe 2-4 people.

Staff is so friendly and...

Liked: Great location, really appreciated that snacks in lobby were available for purchase 24 hours.
Disliked: There was no hand soap in the room, had to use shampoo. We ended up buying a bottle at CVS. Toiletries did not get restocked.

The stay was very disappointing...

Liked: the location
Disliked: The barn doors in the bathrooms leave no privacy. The bar was closed on Friday and Saturday due to staff didn?t show up. The phone in the room did not work.

People were wonderful. Top management...

Disliked: no new coffee packets in ther room in the morning. running the gauntlet of troubled people walking to the hotel...some of which were way to aggressive. I wouldn't want to take my wife there. No lighting in the rooms. The desk area was in the dark...no lights at all. OK during the day right at the window but impossibly inconvenient after dark. It had an old 1990's goth feel to it but we got over that a long time ago. Lot's of nice hotels at a similar pricey range in the area that would be much better choices. Dated. And I've always dislike the bedding in these places. Impossible to find the right room temperature/blanket combo. Some poeple may think it's luxurious...I just think it's thoughtless and stupid...again, really dated when you consider what;s out there in the world now.

Good