Alice Springs YHA

Very good

Very good

Liked: Very well located. Well maintained and clean. Very good individual toilet and showers

Superb

Good

Very good

Very good

Very good

Meh. Warm room. Good location....

Liked: Heating in rooms - was lovely and toastyIn theory the check in system would work really well especially if you could activate it without any staff input that would be ideal.Great kitchenGreat location
Disliked: Check in process - I was coming after hours at 1830. Reception shut at 5!! The automatic check in using your app has to be started by staff. Otherwise they leave a key in the lock box. I’d received emails in the run up. Was quite chilled about it bc I thought 1830 reception would be open. When I realised that wasn’t the case. - hadn’t emailed the code for the lockbox. Luckily someone let me in then I buzzed the emergency intercom inside the property. They gave me a code that still didn’t work. Then I had to wait 30 min for someone to come to let me in. Alice springs isn’t very safe so thank god someone had let me in to use the intercom.Finally - the keys on your phone are a great idea but they’re quite temperamental and you have to keep waving them until they work.Two of the female members of staff were nice enough, male member of staff absolutely horrible. But all in all kinda useless - couldn’t help me with shuttle back to airport at all. Never saw them in reception during 9-5. Seemed work shy.

Great!

Liked: The property was clean and the staff were friendly! The property was in a great location.