Alexander House Hotel & Utopia Spa Guest Reviews
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Lee Mon, 25 March 2024
Beautiful Hotel for a relaxing...
Liked: Welcoming atmosphere, beautiful spacious rooms (thanks to a free upgrade). Excellent food. The Spa is fantastic.
Disliked: Service charges apply for absolutely everything while you are there.
Sandor Sat, 23 March 2024
Great Spa
Liked: The spa was amazing owning due to secluded location of the property and our visit falling on a workday. Barely any people, we had outdoor hot tub to ourselves. Facilities are nice and clean, bathrobes provided were adequate.Concierge was brilliant, we received a tour of the hotel, learnt about its history and heritage. I wish I had cash for a tip, alas everything is paid with cards in the UK.
Disliked: Highly subjective matter, I think the dining experience could benefit from "less is more" makeover. That is, the food is beyond pretentious ("Black lemon" is a non-lemony lemonade with charcoal, anyone? or fish rilletes, which contained 99% liquid smoke, by the taste of it). Plated beautifully, of course, as this is no less than 2-rosette establishment. Guys, this is no Ritz, nor there's any need to pretend this is a Michelin star restaurant. Some more traditional options would suffice. It felt that the dining experience at the price point offered could have been better. Yet, this is subjective. The guest at the next table was gushing about having the best risotto of his life.
Dominic Fri, 22 March 2024
Superb
Gemma Wed, 20 March 2024
Good
Liked: The property was beautiful and it was very clean, the food in the evening was nice and the staff were very friendly and helpful.
Disliked: It was extremely overpriced and we thought it was not worth as much as we paid. Unfortunately, we will not be returning to Alexander House again.
Ausra Tue, 19 March 2024
Nicely presented rural spa break
Liked: Nice location and lovely spa, enjoyed the outside pool and sauna facilities
Disliked: Room decor could be updated. Also, my partner had a full body relaxing Swedish massage and it wasn’t very good, maybe therapist needs to be retrained. Overall really enjoyed our stay.
Paul Tue, 19 March 2024
Disappointing
Liked: Location and the building
Disliked: Wine list worst ever seenNeeds updatingMattresses old and finshed
Matthew Thu, 14 March 2024
We had a great trip...
Martina Wed, 6 March 2024
Heavenly sleep. Short break. But...
Liked: Beautiful house in beautiful setting. Nice room and bathroom. Lovely spa facilities.
Disliked: Staff could be friendlier and more welcome on reception. Restaurant staff is hopeless. Dinner and breakfast poor service. Food great!For the price of the toom there were a few flaws in the decor and furniture and bathroom.
Sam Tue, 5 March 2024
Good
William Wed, 28 February 2024
Very friendly and kind staff