Alexander House Hotel & Utopia Spa Guest Reviews
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Megan Mon, 5 June 2023
Staff were amazing and the...
Liked: Location, Staff
Disliked: NA
David Sun, 4 June 2023
Exceptional
Latasha Sat, 3 June 2023
The most amazing time place...
Liked: I took my partner fir his birthday the ambience was amazing so clean friendly staff just amazing
Disliked: Nothing
Katherine Thu, 1 June 2023
Exceptional
J Wed, 31 May 2023
Lovely Spa.
Liked: Massage and pedicure in the Spa was very good. Nice pool (depending on noisy people!) Room was rather small for the price. Food was good. Staff very helpful. It's probably lovely in the summer months as beautiful grounds.
Gregory Sun, 28 May 2023
Exceptional
Hollie Sat, 27 May 2023
Pleasant and I would stay...
Liked: Beautiful beautiful hotel. Spa was amazing and the surrounding area was absolutely stunning! Staff were lovely & friendly! Bar staff were on point and it was a beautiful Venue for my closests friends wedding. Free parking and the sun was shining so it made it all the more beautiful!
Disliked: We paid £420 for a small room that was very basic. Way over priced! For one nights stay I would expect better quality rooms. Shower was spraying in different directions and only one bottle of water in the fridge. I stay away a lot for work so I'm use to different hotels and this was not a £420 a night room. Also wasn’t granted the 10% discount for the room which my friend gave me as were were wedding guests. as it was my friends wedding there which is why we stayed. Wasn’t granted discount as I hadn’t booked through the website and I did on booking.com which was ridiculous. So I’m not impressed with this at all. The hotel its self was beautiful and the gardens and spa were lush.
Yvonne Sat, 27 May 2023
We booked one night as...
Liked: lovely rural setting, historic building extremely well maintained and a great garden for summer evening drinks. our room ( Marlborough) was spacious, well decorated and furnished and blissfully quiet. food was very good quality and the vast numbers of staff were exceptionally friendly and helpful.
Disliked: the lift: small, old fashioned and slow!
Joe Wed, 24 May 2023
Superb
Liked: It was nice wish we had more time in the spa.
Disliked: Well we arrived around 7pm and they told us we have the spa for 1 hour and and only until 11am the next day.There was nothing on the website that said this and it said spa included in the same breath as car park etc...I asked if the carpark also closed at 8 and we were kicked out the next day by 11..she laughed bu I was serious.This looks like they intentionally omit this advice from their website.You have to turn up early and on the day to get your money's worth
Richard Mon, 22 May 2023
great place , great experience,...
Liked: Excellent Room and service
Disliked: Risotto was served luke warm at inner