Alex Hotel and Suites Guest Reviews
Write a review
Write a review
David Sun, 29 June 2025
Bad
Liked: Nothing!!! I've traveled the world in every different star location and this was one of the worst ever. Wasn't anything to like.
Disliked: Location, very bad part of town with a drug and homeless community right out the back door. The reviews are not what it actually is. Very filthy rooms!!! Urine on the side of the bathtub and more. Hard beds and staff that just doesn't care about their guests. More of a dirty hostel than a decent hotel. Lesson learned.
Evelyn Wed, 25 June 2025
Very good
Liked: Great location
Balamurugan Tue, 24 June 2025
Passable
Liked: Rooms look
Lily Mon, 23 June 2025
Passable
Liked: Conveniently close to the airport. They provide a free shuttle to and from the airport. Free breakfast. Close to lake for evening stroll.
Disliked: Very dated facility. No shower curtains, leaking faucet, close to airport and main road, so loud traffic noise. Ok for one night to be close to airport, but spendy! Very few outlets (like one in the bathroom)
Anonymous Sun, 22 June 2025
Passable
William Sun, 22 June 2025
Bad
Liked: Nothing
Disliked: Dirty, airport shuttle did arrive
Richard Sun, 22 June 2025
Absolute fiasco hotel , will...
Liked: not much.
Disliked: My room that I booked was not available, booked a junior suite, was bumped without notice then was placed in another room with 2 queen beds , room was terrible. Then I was moved to another room were the AC did not work .Room was super hot. What a disaster. Terrible experience.
Bruce Fri, 20 June 2025
Just some thoughts
Liked: Front desk staff was proffesional and curtious, Great water pressure in shower, room was spacious, hygenically bathroom was clean.
Disliked: Only 2 pillows on the bed.Ceiling fan was broken in bathroom, and smoke detector above bed wasn't supported.Bed was a little dirty possibly from ceiling work clean up being missed.
Thomas Thu, 19 June 2025
Very poor
Dickson Thu, 19 June 2025
Clean, decent staff, 24hour shuttle...
Liked: Convenient
Disliked: It is next to an apartment for assisting homeless. There can be loud fights outside your window. The smoking area can get sketchy at night.