Name: Alden Luxury Suite Hotel Zurich
Address: Spluegenstrasse 2, Zurich
Rating: 4.25

Our only hotel in Zurich

Liked: Ohh, what a lovely and great hotel. For me the best in Zurich! Small boutique hotel, extra large comfortable rooms, real gourmet breakfast, amazing amazing amazing staff, so kind and helpful, and I mean everyone - from the bellboy to the receptionist, the waitress and the cleaning staff, simply splendid!
Disliked: Just a bit of an aging building but that's negligible

Exceptional

Liked: I had the most wonderful stay at the Alden Hotel — a true hidden gem that blends charm, comfort, and exceptional service. From the moment I arrived, I felt genuinely welcomed. What truly made my experience unforgettable, however, were two incredible members of staff: Amber and a young man from Ukraine (I regret not catching his name).Amber was absolutely fantastic — warm, attentive, and effortlessly professional. She went out of her way to ensure everything was perfect during my stay. Her positive energy and willingness to help never went unnoticed.Equally memorable was the young Ukrainian gentleman. He was exceptionally kind and courteous, always with a sincere smile and a readiness to assist. Whether it was helping with luggage, offering local recommendations, or just a friendly chat, he truly embodied what hospitality should be.It’s rare to come across such genuine and lovely people in one place. Their warmth made the hotel feel more like a home. I will absolutely return — and I’ll be recommending Alden Hotel to friends and family without hesitation.Thank you, Amber and the young Ukrainian gentleman — you made this trip truly special!

The location was great, staff...

Liked: The hotel was wonderful and the staff exceptional. Thank you!
Disliked: Nothing

Exceptional

Very good

Exceptional

Not staying there again but...

Liked: The smell of carpet and Furnature as well as showers plumbing, very tardy hotel

Great stay in Zurich

Liked: We've stayed here before and very much enjoy the spacious rooms, personalized hospitality, and service, in a great location close to the park and water, the old town. It very much feels more like a home than a hotel.