Albuquerque Marriott Pyramid North

Very friendly staff; the room was fabulous; had a wonderful time!

Liked: Good location; easy access in spite of road construction.

Disappointed

Liked: The bed was comfortable and new. The staff was as helpful as they could be.
Disliked: Renovations happening. If I would have known that they were doing renovations we would not have stayed. We paid a lot for no television signal, poor internet, and no pool. Our room was newly renovated but the plugs didn't work throughout the room. We usually live to stay at this location, just not this time. Very disappointing.

They double charges and trying...

Disliked: The property is u see major construction and amenities are not available but they still charge things like parking. I was bit told about parking charges but they charged the credit card I used specifically for incidentals.

Very good

We may have had a...

Liked: The updated rooms were very nice. Staff was very welcoming when I arrived.
Disliked: We did have an incident and we had to keep being the ones to see what was the next step or get information. Oh and the pool was closed… so sad

Very good

It was okay.

Liked: Location
Disliked: Wasn’t notified about renovations until we got there. We moved to different room and both tvs were not working. Maintenance was no help with fixing the tvs, floor under table was not vacuumed when we came. Hair in drains, sink water foggy. Let staff know and they said next time it will be better.

Pleasant

Liked: Location was great and staff was very nice
Disliked: We went during the renovations so a lot of the facilities were closed so that was a little upsetting

Very good

Liked: NA
Disliked: Construction

They do not seem to...

Liked: Free breakfast you advertise not offered by hotel.
Disliked: Hotel under construction, no accommodation to help costumers comfort during this . Room had no heat. No attendant sent, told hotel was full when clearly it wasn’t. Only offered blanket. Tried to reach manager Isaac three times in the morning. He avoided us and has still not reached out to us as asked!! Don’t stay here!! This was not a Marriott experience, wish I had gone to a motel six with heat and hot water. No vending machines and no store ( due to construction).