Albergo Leonardo Da Vinci

Exceptional

Bad

Disliked: I have never been so disappointed anywhere. I paid for the hotel online, they asked me what time I would arrive. According to the schedule, the plane was supposed to land at 8 pm, but we arrived at 9 pm. There were about 200 Chinese tourists at passport control and we stood for another hour to get through, we did not make it to the train, while we took the bus and metro we finally got to the hotel at 23.40. But then a surprise awaited us, the doors were closed and when we rang the bell, no one answered. We had to call a local number in roaming, but no one answered there either, only on the 5th try did they answer. The man told us to ring the bell, and after 5 minutes of convincing that no one was answering, he gave us the password with a box in which our key was. But that's not all the surprises. The room turned out to be like a closet, the window was boarded up with plastic shutters, not to mention the fact that it said a balcony with a view of the garden. It stank of dampness and mustiness. And in the shower there was mold on the walls and someone's sanitary pads were lying in the trash. I hope at least the bed linen was changed. And in the morning at 8 a.m., there was no breakfast waiting for us, only a box of croissants. If I hadn't read the reviews, I would have thought that someone had bought it for themselves, but after reading the review, I realized that this was the kind of breakfast. Under the phrase in the booking "free breakfast included" I expected at least cheese, cold meats and an egg. But there were no fresh croissants for the other 2 days. The man at the reception was not very friendly, sullen and without a smile.

Exceptional

Liked: The neighborhood is really nice, right opposite the university. There are a lot of young people here. For the small price you get everything you need, a nice bed, a clean bathroom and a good room temperature. The host is very friendly and helpful.

Poor

Fine, but could be better

Liked: Great location, 5 min from the metro station. The room and bedsheets were clean.
Disliked: All the place smelled like smoke, including our room, even though it was written that it's a non-smoking area. Also the heating was very low, and the room was a bit cold.

Very good

It's a convenient location. Suitable...

Liked: The location was close to the metro station and trams.
Disliked: The bedsheets weren't clean enough and the heating system didn't work. The conversation from neighboring rooms were easily heard.

Exceptional

Liked: Staff were so gentle and the location of the hotel is very convenient as it's close to metro piola.
Disliked: Shower header was a little difficult to adjust.

Passable

Liked: Location is good, near metro/supermarket Staff is very nice and will help if you need anything
Disliked: The room is somewhat small with little light. The shower and toilet are dirty and very moldy