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AustraliaAKA West Palm Guest Reviews
Overall Average Score:
Excellent (4.25 out of 5)
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Lorraine Thu, 24 April 2025
Excellent stay at AKA west...
Liked: Beautifully maintained property , location very central with beautiful walks nearby.
Keila Sun, 20 April 2025
Very good
Jeremy Fri, 18 April 2025
Totally misses the mark
Liked: Nothing
Disliked: The room I was provided was not a deluxe harbor view, Instead they gave me a handicapped accessible room . Next is the vibe at this hotel. There a bar, but no bartender. No guests to be seen anywhere. And disrespectful staff .
Daniel Sun, 13 April 2025
Very good
Duarte Sun, 13 April 2025
The product is really good...
Liked: Comfortable room.
Disliked: Lack of follow-up and ownership in handling requests.Reservations not reoplying to Booking.com when I wanted to extend my stay.
Jack Sat, 12 April 2025
Superb
William Mon, 7 April 2025
Exceptional
Joseph Sun, 6 April 2025
Very good
Brent Wed, 2 April 2025
Exceptional
Liked: We had a great stay . So much we extended our visit by 2 days . Demetri and Vanessa at the front desk were extremely helpful. Overall a great experience. Only negative was expensive parking normal for this area .
Disliked: Parking costs
Kerr Mon, 31 March 2025
Not the service I would...
Liked: The room was comfortable and clean. There was no traffic noise
Disliked: I have never before in over 50 years of travel throughout the World had to ask to get breakfast which had been booked and clearly said so on the booking(which they agreed was what it said).It took 4 hours to get that decision , and the end resulas far from perfect. I acpted it as I knew I would get nowhere . The Desk Assistant had to ask the manager what to do, and then they contacted Booking. A good hotel would have just given me what I'd booked and forgotten about it, after all despite their high charges what is the real cost of a bowl of cereal , some milk nad maybe toast ,bacon and eggs? What the hotel gave me was $60 for the two of us for their shop which would not have bought a decent breakfast for two people at the prices they charge. Over and above , they did not apologise for not getting in touch with me and made it sound like they wer doing me a big favour instead of giving me what I was due. They also did nothing about when I said I couldn't get the room phone to work . We left the next morning, a day early for Miami .
