Very enjoyable

Liked: Beds were very comfortable. Room very clean. Staff friendly and helpful.
Disliked: Due to covid situation there was no breakfast available.

Exceptional

Comfortable room. Quiet area. Fairly...

Liked: There was no breakfast due to COVID. Booking.com should update to say so.
Disliked: No breakfast. :-(

Very good

Passable

Disappointing

Liked: I liked that they had a room for us when we arrived early and that check out is 12 instead of the typical 11am.
Disliked: I didnt like that the one lamp did not work, or that every surface was covered in light dust, or that my "balcony" was actually ground floor with gravel right outside of the main entrance with no seating outside and a view of the very busy QEW. I did not like that there were hundreds of cigarette butts on said "balcony" either. Perhaps if we waited or booked in advance we would have been offered a better room.

Superb

Very good

Very good