Adina Apartment Hotel Munich

Superb

Superb

Good

Liked: Clean and spacious room
Disliked: Almost zero service

Disappointing experience for regular

Liked: The hotel is nice and staff are generally accomodating. Beds are comfy.
Disliked: My partner and I have been regulars at Adina during our trips to Munich at least once or twice a year for the past four years. This stay has made us reconsider the place. Seems some policies have changed - eg our room wasn’t cleaned any day for the entire four nights we stayed. We asked, but no one never came. For the price you should have someone coming to replace coffee etc every two days at least, and not cleaning for four nights is quite bad and was quite uncomfortable. There is a noisy club next door and sound was an issue due to the holidays. Staff could place customers on the quieter side of the building to help make it more comfortable for guests.

Terrible stay - don’t bother!

Liked: The pros I can list: the breakfast (32 EUR) was excellent, and the rollout bed was made up upon my arrival. The pool area and gym are adequate (minus the guy with no socks on the treadmill), good views of the city and some good restaurants nearby (specifically the Thai one).
Disliked: I had a very unpleasant stay at this hotel. I’ll start from the beginning, and would like to preface that I paid over 400 EUR per night for this stay, over 1200 EUR in total for three nights.I checked in on a Friday night at about 10 pm, upon arriving to the room I immediately stepped in a wet patch on the floor whilst in my socks, very unpleasant. Nearby said wet patch were a few red stains in the carpet, whether it was marinara sauce or lipstick I still do not know - see the photo. I saw a card on the table that said the room would be cleaned only every three days unless requested otherwise the night before, so I immediately went back down to reception and asked for them to clean my room the following day - which they did not.The hotel is situated near clubs and bars, so on Friday and Saturday night, despite being on the 21st floor, noise can be heard well into the 3 or 4 am hours. Thankfully I travel with earplugs but if you are looking for a quiet stay, choose somewhere else.For a 3 night stay with three adults in the room, they only gave us two coffee pods. In the morning I called down to request additional coffee pods. Someone arrived 45 minutes later with a few more coffee pods that did not fit the coffee machine. There was no salt and pepper in the kitchenette, nor paper towels, although they did manage to provide us with more creamer than there was coffee, and some sugar and tea bags.There was no body lotion or hair conditioner provided, only soap and shampoo. And only two rolls of toilet paper. For three adults, staying four days. At least they gave us enough towels.Sunday night I went to use the gym - when I arrived at the wellness area, another woman was standing outside, her card didn’t let her in and neither did mine. She said her partner went down to inform the front desk. 10 minutes later staff came with a key, and he could not open the door either.

Very good

Exceptional

Never again

Liked: Location
Disliked: No room service or change of towels daily.They changed the towels when I asked only - apparently they don’t room service every three days however this was not clear when I made the booking and if I knew this I would just have booked this property. Very deceptive

Good