Name: Ace Motor Lodge
Address: 319 Fenton Street, Rotorua

Clean & good facilities excellent...

Liked: The customer service was amazing and the staff were so kind to me and my partner. The price was really good and the quality of facilities and service were amazing. I’ll be staying there again !! For sure
Disliked: Nothing

Very good

Liked: The location and facilities. We like the size of the room and the beds.
Disliked: Some of the equipment could have been better. E.g. the knives for cooking were blunt but the plates and pans are nice. We suggest bring your own kitchenware if plannimg to stay for long.

Very good

Liked: Staff is very very nice

Very good

Wouldn't recommend staying at this...

Liked: Staff member was friendly.
Disliked: 1) We had 2 single beds and 1 double bed. All 3 sheets on the bed were very dirty. Had dog hair, human hair, blood stain. They changed the sheets and ask as to come back in 15 minutes. When we come back the 2 single beds where fine but the double bed had still not been changed. Had lots off different hair on the sheets. Eg dog hair. Got changed again. Next lot off sheets had blood stain on them. Got changed again.2) the floor in the unit had not been vacuumed. Food under the coffee table. Floor altogether was dirty.3) cups etc were dirty. Had hair in them. Cups etc were still wet.4) the unit it self needs to be upgraded. Very run down. Tap in the kitchen was broken. Couch was stained. Some Jets in the spa bath didn't work. Couch had dog hair on it.5) people were smoking drugs6) dirty towel under single bed, bottle under another bed. 7) I had a flee crawling on me.

Pleasant

Liked: Good room

Pleasant

Liked: Good room

Great clean and tidy place to stay only if you a heavy sleeper though

Liked: Very nice tidy clean room,
Disliked: People kept coming in and out of the property all night, and could hear thumping, and groups of people talking outside my room at 3 in the morning. Which kept waking me up

Great clean and tidy place...

Liked: Very nice tidy clean room,
Disliked: People kept coming in and out of the property all night, and could hear thumping, and groups of people talking outside my room at 3 in the morning. Which kept waking me up

I need refund and Will not recommend to anyone and definitely not going back there, totally wasted of money.

Liked: Nothing
Disliked: Bathroom, specially Bathtub it wast in condition that someone can use. Not enough Utensils (just a single spoon), Dishes not cleaned properly, Towels were smelling very bad that had to buy from outside.Plug points not working, TV was not getting turn on.