Ace Hotel New Orleans Guest Reviews
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|0.6 miles from New Orleans centre|
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Matthew Mon, 29 June 2020
Matthew Tue, 23 June 2020
Push yourself on inclusivity. All...
Liked: The pool is wonderful as is David. They were working out quarantine links, so I forgive. I love the location, just wished staff had been more friendly and appreciative of business.
Kara Tue, 23 June 2020
Liked: Nice rooftop pool, beautiful restaurant, excellent staff who delivered our takeout food to the rooftop! Very pretty hotel, vintage vibe..
Disliked: Beds were a little uncomfortable; but otherwise rooms were very unique and spacious..
Annastasia Mon, 22 June 2020
Nancy Sun, 21 June 2020
Pleasant Father?s Day staycation..
Liked: Pool was nice even with the regulations. It actually made it less crowded...I come all the time as a local and it is always nice views and staff is friendly. The rooms are fun and the showers are AMAZING.
Disliked: The pool had regulations because of COVID (rightfully so) but if I wanted to book a pool reso at the same time as check out, they said I had to leave the building at checkout. I am a local, I could checked out and had my bags in my car. Not had to go back to my room and left the building after our swim. I thought it was a little rude to be kicked out within the allotted time of two hour swim.
Anonymous Mon, 15 June 2020
We originally had a room...
Liked: Rooms and pool
Michelle Thu, 11 June 2020
ok, but would not return
Liked: The pool area was awesome. The restaurant connected to the hotel was great.
Disliked: The rooms were not five star hotel accommodations at all. I was expecting more comfortable beds and at least a nightstand by the bed.
Sarah Sun, 7 June 2020
My happy place
Liked: I never want to leave the rooftop pool & garden when I am there. It?s a beautiful & relaxing space. I love the color & design of the rooms. Staff is super friendly.
Disliked: The bed was too hard for my tastes but the pillows were awesome.
Stephen Tue, 2 June 2020
Liked: Great pool, great staff
Disliked: Cable didn?t work on tv and remote batteries were dead
Mike Tue, 26 May 2020
Aside from the very unclean...
Liked: Location of room (corner suite)
Disliked: The floors were very dirty, like they had never been washed/mopped. Bare foot for 1 hour gave me "black" feet! Sofa had stains on each of the three pillows/base cushions. Bed had dried blood on the sheets. Conclusion: Cleanliness not a priority, disgusting. What we paid and what we got, not worth it!