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Ace Hotel New Orleans eeee
Ace Hotel New Orleans, 600 Carondelet Street, New Orleans, LA | Area: Convention Center and Warehouse - Arts District
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4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (423 Ratings)
0.6 miles from New Orleans centre
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Hotel Description
Located in the Warehouse District of New Orleans within a 5-minute walk to Harrah's Casino Ace Hotel New Orleans features a rooftop bar and award-winning restaurant. The hotel has a seasonal outdoor pool fitness center and guests can enjoy live music on-site. Rooms offer a flat-screen TV refrigerator and fully-stocked mini-bar. A seating area is included for your convenience. Every room has a private bathroom with bathrobes and upgraded bath products. The hotel is decorated with artwork from local artists and friends of the property. You will find gift shops and several meeting spaces at the property. Valet parking is available on site day and night. Room service is available. Stumptown Coffee Roasters the on-site coffee shop offers coffee drinks and refreshments. Josephine Estelle serves Italian cuisine with a Southern flare. Guests can enjoy oysters and craft cocktails at SeaWorthy. The French Quarter is 1 mi from the property.We are 10 minutes walk from The Mercedes-Benz Superdome. The nearest airport is Louis Armstrong New Orleans International Airport 11 mi from the property.

Check-in time: 15:00   Check-out time: 12:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Swimming Pool
` Garden
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Nightclub/DJ
` Breakfast in the room
` Bridal suite
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Sun terrace
` Outdoor pool (all year)
` Special diet menus (on request)
` Evening entertainment
` Wheelchair accessible
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` 24-hour security
` Pool Bar
` Daily Housekeeping
` WiFi available in all areas
` Happy Hour
` Children television networks
` Kid meals
` Parking garage
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Pool with view
` Shallow end
` Wine/champagne
` Bottle of water
` On-site coffee shop
` Beach chairs / loungers
` Fitness
` On-site coffee house
` Sun loungers or beach chairs
` Breakfast options
` Temporary art galleries
` Live music/performance
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers

Ace Hotel New Orleans Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.3 out of 5)

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5

Exceptional - 5 out of 5

Matthew Mon, 29 June 2020

Exceptional

2.5

Fair - 2.5 out of 5

Matthew Tue, 23 June 2020

Push yourself on inclusivity. All...

Liked: The pool is wonderful as is David. They were working out quarantine links, so I forgive. I love the location, just wished staff had been more friendly and appreciative of business.
Disliked: Glares

4.5

Wonderful - 4.5 out of 5

Kara Tue, 23 June 2020

Superb

Liked: Nice rooftop pool, beautiful restaurant, excellent staff who delivered our takeout food to the rooftop! Very pretty hotel, vintage vibe..
Disliked: Beds were a little uncomfortable; but otherwise rooms were very unique and spacious..

4.5

Wonderful - 4.5 out of 5

Annastasia Mon, 22 June 2020

Superb

4

Very Good - 4 out of 5

Nancy Sun, 21 June 2020

Pleasant Father?s Day staycation..

Liked: Pool was nice even with the regulations. It actually made it less crowded...I come all the time as a local and it is always nice views and staff is friendly. The rooms are fun and the showers are AMAZING.
Disliked: The pool had regulations because of COVID (rightfully so) but if I wanted to book a pool reso at the same time as check out, they said I had to leave the building at checkout. I am a local, I could checked out and had my bags in my car. Not had to go back to my room and left the building after our swim. I thought it was a little rude to be kicked out within the allotted time of two hour swim.

5

Exceptional - 5 out of 5

Anonymous Mon, 15 June 2020

We originally had a room...

Liked: Rooms and pool
Disliked: Nothing!

2

Disappointing - 2 out of 5

Michelle Thu, 11 June 2020

ok, but would not return

Liked: The pool area was awesome. The restaurant connected to the hotel was great.
Disliked: The rooms were not five star hotel accommodations at all. I was expecting more comfortable beds and at least a nightstand by the bed.

5

Exceptional - 5 out of 5

Sarah Sun, 7 June 2020

My happy place

Liked: I never want to leave the rooftop pool & garden when I am there. It?s a beautiful & relaxing space. I love the color & design of the rooms. Staff is super friendly.
Disliked: The bed was too hard for my tastes but the pillows were awesome.

5

Exceptional - 5 out of 5

Stephen Tue, 2 June 2020

Exceptional

Liked: Great pool, great staff
Disliked: Cable didn?t work on tv and remote batteries were dead

1.5

Poor - 1.5 out of 5

Mike Tue, 26 May 2020

Aside from the very unclean...

Liked: Location of room (corner suite)
Disliked: The floors were very dirty, like they had never been washed/mopped. Bare foot for 1 hour gave me "black" feet! Sofa had stains on each of the three pillows/base cushions. Bed had dried blood on the sheets. Conclusion: Cleanliness not a priority, disgusting. What we paid and what we got, not worth it!

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Ace Hotel New Orleans 600 Carondelet Street, New Orleans, LA