The only good thing about this was that the other person travelling with me did not mind too much sleeping on a pull out couch. I would not have done it and if it was up to me I would have demanded my money back and gone to find another hotel. I felt I was not given what I was promised.

Disliked: My reservation said 2 queen size beds with a sofa bed in the living room. I took that to mean I would get two queen size beds plus a sofa bed. But when I got to the hotel I got a one bedroom suite, with only one queen size bed plus the pull out couch. That is not what I was expecting. The hotel was full so we could not switch rooms. We were not happy about that. I had repeated many times that I wanted two queen size beds. I don't feel a pull out couch counts.

Very good

Not work related but not...

Liked: Helpful and friendly staff
Disliked: This was our fourth stay in Victoria over the past few months. I wish I had known prior to booking that we could have had a ?medical? rate as we were there for medical reasons. A chance comment or question I made to a staff member led to the discovery of this rate. Because I had booked through a third party, this hadn?t come up. I have learned this now so have now booked through the hotel six more stays in the future at the lower rate. So, in many ways this comment has turned from what I didn?t like to what I did like. Good for the hotel but not so good for booking.com

Will make you my home...

Liked: Awesome friendly staff In great pain stayed over because of early to hospital Plus broken wrist
Disliked: Handicap parking hard to find Need some closer to door for people staying over for the night. Not the restaurant

Cozy bed

Liked: Location to work was great
Disliked: Nothing

Superb

Liked: The cleanliness and freshness of it all.

Superb

Superb

Exceptional

Good

Liked: Friendly staff
Disliked: Getting luggage to room from sloping parking lot difficult for seniors