AC Hotels by Marriott Tuscaloosa

Overall the experience was great,...

Liked: Good location….
Disliked: The bottom of the shower was stain and didn’t look clean, call front desk and they sent someone quick, she explained to me they have been and still looking for something to clean, only one evaluator was working which made the way a little longer….

Not Worth the Money!

Liked: The location
Disliked: It was nasty. On Monday night the staff were very nasty people. They were disrespectful and rude. The room was nasty. The floors looked like they haven’t been mopped it weeks. The tub had dirt all in it. My husband went to the lobby to address it and was given Lysol wipes so he could get on his knees to clean it. After not doing it, they agreed to put us in another room. We sat in the lobby until 9pm before given another room. The new room was no better. Tub nasty, floor nasty and the next morning the toilet stopped up. My husband went to the lobby to get help and they passed him a plunger to unstop it. After being so disappointed and exhausted, we checked out and gotten a refund for the night we didn’t stay. The morning receptionist was kind and friendly. She understood. I do not recommend this hotel. I have never stayed in a Marriott that was like this. The morning before we checked out my husband and son went down for breakfast and they had the nerve to be charging $15 per person for slop that had flies flying all over it. If I could give 0 rating, I would.

Exceptional

Exceptional

Exceptional

Clean downtown hotel with nice...

Liked: Modern vibes!
Disliked: The street next to the hotel was a bit loud with traffic. Not really anything else.

Exceptional

Liked: Rooftop was great. Staff at front desk very kind and helpful

Exceptional

Furious

Liked: I want the money you charged for breakfast back as it was already paid for. Disgusting to ignore customers