AC Hotel by Marriott Cincinnati at Liberty Center Guest Reviews
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5.1 miles from West Chester centre |
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Alaa Mon, 15 April 2024
Exceptional
Heather Sun, 14 April 2024
Exceptional
Liked: Very friendly staff ! Nice hotel bar
Disliked: Our balcony view was facing the apartments and not the shopping center
Charise Sat, 13 April 2024
Overall great place , great...
Liked: The room was nice and clean! The staff was nice!
Disliked: The tv remote was barely working and I wasn’t a fan of the breakfast at all. For the price of the stay I think breakfast options could’ve been a little better.
William Tue, 9 April 2024
Liked: Really nice!
Disliked: No
Jenee Mon, 8 April 2024
Very disappointed
Liked: The location and staff
Disliked: The fact that I was charged 220.00 dollars and could not get a refund being that one site said they still had a pool. Found it very inconvenient being we have stayed several times before for the relaxation of the pool area. Check in at 3pm to walk around for an hour and sit in a room is just ridiculous. Will not be back.
Jenee Mon, 8 April 2024
Very disappointed
Liked: The location and staff
Disliked: The fact that I was charged 220.00 dollars and could not get a refund being that one site said they still had a pool. Found it very inconvenient being we have stayed several times before for the relaxation of the pool area. Check in at 3pm to walk around for an hour and sit in a room is just ridiculous. Will not be back.
Gary Mon, 8 April 2024
Superb
Liked: The bathrooms was exceptional. I loved the design. The beds was some what comfortable. The pillows.. amazing..
Disliked: The runs was on the smaller side
Gary Sun, 7 April 2024
Superb
Liked: The bathrooms was exceptional. I loved the design. The beds was some what comfortable. The pillows.. amazing..
Disliked: The runs was on the smaller side
Kenya Mon, 1 April 2024
Pleasant
Liked: My recent stay at the hotel offered both positive and negative aspects worth noting. Firstly, the hotel boasts a prime location adjacent to Liberty Center, providing a vibrant atmosphere surrounded by bustling activity, which was a highlight of my experience. Additionally, the staff, particularly the woman at the front desk, exhibited exceptional kindness and promptly accommodated my request for a room facing Liberty Center, showcasing a commendable level of customer service. However, there were certain disappointments during my stay. Despite the advertised amenities, such as a pool, I was dismayed to find it closed down. While a full refund was graciously offered upon my arrival, it was evident that the absence of this facility was a letdown for many guests, myself included. Furthermore, I had anticipated the rooms to be maintained to a higher standard, especially considering the hotel's initial allure upon its construction. Despite the elegance of the lobby and bar areas, the rooms fell short of expectations in terms of upkeep and overall presentation. In conclusion, while the hotel offers a convenient location and commendable service from its staff, there is room for improvement in terms of amenities and room maintenance to fully deliver on its promise of a luxurious experience.
Kenya Mon, 1 April 2024
Pleasant
Liked: My recent stay at the hotel offered both positive and negative aspects worth noting. Firstly, the hotel boasts a prime location adjacent to Liberty Center, providing a vibrant atmosphere surrounded by bustling activity, which was a highlight of my experience. Additionally, the staff, particularly the woman at the front desk, exhibited exceptional kindness and promptly accommodated my request for a room facing Liberty Center, showcasing a commendable level of customer service.However, there were certain disappointments during my stay. Despite the advertised amenities, such as a pool, I was dismayed to find it closed down. While a full refund was graciously offered upon my arrival, it was evident that the absence of this facility was a letdown for many guests, myself included. Furthermore, I had anticipated the rooms to be maintained to a higher standard, especially considering the hotel's initial allure upon its construction. Despite the elegance of the lobby and bar areas, the rooms fell short of expectations in terms of upkeep and overall presentation.In conclusion, while the hotel offers a convenient location and commendable service from its staff, there is room for improvement in terms of amenities and room maintenance to fully deliver on its promise of a luxurious experience.