AC Hotel by Marriott San Jose Downtown Guest Reviews
Write a review
|1.1 miles from San Jose centre|
Write a review
Alison, Monterey Thu, 2 August 2018
I'd stay here again. It was a quiet location with few people on the streets. We went to a concert at the San Jose Civic Auditorium and it was about a mile away so we walked a quiet, peaceful walk there and back. Prices for the hotel were high because extras like parking are not mentioned until later.
Liked: Hotel was clean, attractive and the staff was pleasant. Wonderful Italian restaurant in walking distance!
Disliked: Room was attractive but very small. Only place for one suitcase if you wanted to open the case - no suitcase stand.
Michelle Mon, 18 May 2020
Constance Thu, 14 May 2020
I enjoyed the stay because...
Liked: I loved the cleanliness and great set up in the rooms
Disliked: Near the bridge where there a lot of homeless people
Ben Mon, 11 May 2020
Had trouble sleeping with light...
Disliked: Room is very bright at night (bad for sleeping). A lot of light came in through the curtains and even more came in from the hallway through the door. It was also very noisy. The hotel is right next to a loud highway and the walls between the rooms and the hallway are very thin, so I could hear cars and other guests all night long.
Lynden Thu, 7 May 2020
Carlos Wed, 6 May 2020
Liked: Everything, very professional & kind
Kyu Tue, 28 April 2020
Anonymous Sun, 15 March 2020
Ieshia Fri, 13 March 2020
My hotel room was very...
Liked: I really like the valet guy I believe Carlos/Jose. Good conversation and knowledgeable of the city of San Jose. I like the fact that the Asst.General Manger Tony Andrade Jr took the time to speak with my husband and I on a issue at hand with a host for the restaurant/Bar during our stay
and accommodated us to our satisfaction. I thank you Tony. An as I said before I will return to AC for another stay.
Disliked: What I didn't like about AC was the that the host was badgering my husband not once but twice. And I had a bill slipped on my table for breakfast when in fact I had paid for it with my stay. The guy was not trying to hear me. Then he goes an stands in the entrance of the restaurant doorway while I'm eating after I told him I will address this when I'm done eating. So I took a photo of him to show his manager. Unacceptable. An the guy needs to have a uniform on , a shave and his phone out his back pocket . Other than the host I had a pleasant stay.
Anonymous Thu, 12 March 2020
Liked: The cleanliness and how modern it is.
Disliked: They charged me for waters that I never used. When I called and told them we never drank any water he said he would take care of it but the charge remains on my statement.
Christy Thu, 12 March 2020
Liked: This property was with in walking distance to the shark tank. The staff was polite and friendly. The rooms were very clean. The check in was extremely quick.