AC Hotel by Marriott Old Montreal

Very good

Liked: We traveled to Montreal to celebrate my birthday, and the hotel made it extra special by leaving a sweet treat and a handwritten card in our room before check-in. The receptionist, Ester, was incredibly friendly and helpful—check-in was quick and smooth, and we headed straight to our room.Everything was spotless, and the bed was so comfortable. The room was well-equipped with a hair dryer and a steamer—perfect for refreshing our clothes after unpacking. I also loved the convenience of the water and ice stations on each floor, and the Nespresso machine in the room was a lovely touch. Such thoughtful details made our stay even more enjoyable.
Disliked: The only downside of our stay was the breakfast experience. When I booked the room through Booking.com, it showed that breakfast was normally included. However, at check-in, I noticed the invoice stated “no meal included.” I’m not sure if this was a system issue or something on the hotel’s side, but I learned the hard way to double-check everything and not rely solely on the booking platform.That said, we decided to have breakfast at the hotel on our first day, and I found it quite underwhelming. We paid around $70 for two people, which felt overpriced given the limited options. The warm breakfast menu only included two choices—French toast or eggs—and I had to ask twice to receive it. Additionally, there were no clean coffee cups available when we arrived, and by the time we finished eating, they were just starting to restock. It all felt a bit disorganized, especially considering the price point.

It was a great stay...

Liked: Location in the heart of Old Port.
Disliked: The barn door on the bathroom kept coming off the tracks. Miss old doors.

Could not find a better...

Liked: Friendly staff Very helpful Good room
Disliked: Safe did not work.Garage is to small

Very loud!!! Do not stay...

Disliked: Noisy!!!! The side over the garage and alley is very loud especially very early in the morning

Disappointing stay.

Liked: The property was clean.
Disliked: I booked two rooms that included free breakfast. There was no breakfast due to renovations and the only thing I got were some cards to use at Van Houtts which were promptly refused. The staff had no ability to rectify this only make note of it. In the meantime I was penalized for a change of chain name and had to pay for both rooms that included breakfast on top of spending more money for breakfast for my family for the three days I stayed there.

Superb

Good

Liked: The location was fabulous, the staff were all friendly and helpful.The room was large and comfortable.
Disliked: The room was a little dated and there was very little wardrobe space.

Pleasant

Very good