Pleasant

Good

Liked: The breakfast was really bad. It was cold and it appeared to have been sitting for a while. It was not fresh. The staff was not accommodating, and was rude when you asked Questions.

Passable

Liked: The location was very convenient to everything we wanted to do. The bed and pillows were very comfortable. The front desk staff seemed friendly.
Disliked: The room was on the small side and the beds were raised 2 steps from the entry and the bathroom. I think that is a tripping hazard especially if you tried to go to the bathroom in the middle of the night. The toilet ran. Bar service was slow. There was only one meal available in the evening. Everything was served on styrofoam and plastic utensils- I guess due to COVID. Overall underwhelming.

We were very disappointed.

Liked: Only the location
Disliked: The bed was uncomfortable, to firm. Missing a lightbulb in the room and shower head linked.I waited 25 minutes outside for the valet only to find out I needed to check in at the front desk so they could notify the driver to pick up my car. No direct or signage to notify the guess of the procedure.

it was good, not great!

Liked: staff is friendly, good bed, good location
Disliked: extra parking price, room size, pictures online look a lot better than what the hotel is, so the price is too high for what you really get.

Exceptional

Nope

Liked: The staff was helpful and polite.
Disliked: The room was not cleaned properly and the towels/ sheets were dingy. Had to call and have someone come up to clean. For close to $300, I expected a clean room at the very least. So disappointing! I'll never stay here again.

Bad

Very good