Accommodation was 5 star; staff were welcoming and friendly; breakfast was the best ever and the room was cleaned to high standard and very complimentary.

Liked: Everything from cleanliness, staff, breakfast and bar; nothing was too much for the staff - very welcoming.
Disliked: Hotel bar is a little pricey.

Great!

Liked: Rooms were spot on, just how they should be. Very comfy and gave me a good nights sleep for the marathon.

Very good

Liked: Great location for visiting o2 warehouse.
Disliked: Nothing

Very good

Exceptional

Very good

We really enjoyed our stay,...

Liked: I’m vegetarian and there was plenty of options. A great breakfast variety all round.
Disliked: Booked a twin room, weeks prior.. was with my daughter. Was originally told on arrival that the hotel didn’t have a twin available and offered a Queen - was not happy as ordered snd paid for a twin & when booking via booking.com it said there was one available following discussion the member of staff did find a twin room. Unsure why she said there wasn’t one. All good in the end though.

Perfect location for the marathon....

Liked: Great location and modern hotel. Reception and bar area lovely.

Booked three nights at this...

Liked: The property was very modern after the latest refurb. The Staff all went above and beyond during our stay and customer service we received from everyone was 5 stars
Disliked: Nothing we didn’t like

Superb

Liked: All the staff were exceptionally friendly and welcoming and very helpful.sometimes in a big city hotel this is not always the case, we were very pleasantly surprised, nothing was too much trouble A big thank you to them all.
Disliked: Our rooms were at the back of the hotel which theoretically should have been quieter but , as it was quite a warm night we had our window open so we were disturbed by people in the carpark last thing at night and very early in the morning