AC Hotel by Marriott Irvine

Basic hotel

Liked: The hotel was very clean
Disliked: I had to ask twice to have the sofa bed made up which they didn’t do had to pay extra to have the room cleaned.

Exceptional

Good hotel, comfortable beds and...

Liked: The hotel was very pleasant. The rooms was clean and the bed was comfortable. The staff were very helpful and friendly - they made a real difference! Facilities were good - gym and pool were well kept.
Disliked: The main issue I had was that the WiFi in the hotel was not very good - the connection was regularly dropping, the speed of the WiFi was not very good. GIven that so many people stay there for business, this is quite an important thing.

Good

Superb

Exceptional

Good

Liked: The location was great, and the staff were amazing—everyone was so helpful and friendly.
Disliked: The cleaning was not up to standard. When I arrived at the hotel, I noticed hair on the towels. Fortunately, I brought my own towels, so I didn’t have to use the hotel ones.

Pleasant

Price has to be less...

Disliked: Stuff members were so bad. They don’t even smile to customers and don’t have any respects. They couldn’t do one simple tusk which I asked to bring the some amenities and never shown up. Even they charged us early departure fees which I have never agreed on. The room is clean but very minimal for every equipments. I wouldn’t recommend any people to this hotel.