AC Hotel by Marriott Downtown Los Angeles

I would stay here again...

Liked: Nice facility and room. Mattress was great and AC kept temperature perfectly. Curtains were great as they blocked out almost all city lights and they auto closed or opened once I started them. Breakfast buffet had a great frittata, good fruit, perfect croissant, and attentive staff.
Disliked: Elevator situation is a bit confusing as well as checking in ABOVE rooms instead of below and then selecting the wrong direction when you call the elevator. There was a hair on my made bed as well as in the bathtub. The controls for the shower are confusing. Not being able to pick up my vehicle from the same drop off location was a pain. Location is sketchy but luckily there are plenty of food options inside the hotel or 33 Taps just downstairs that has good food, great service, and online ordering for pickup.

Exceptional

Exceptional

Excellent hotel

Liked: Horacio, Antonio and ALL staff went above and beyond with their customer service. All staff greets you anywhere inside the hotel and outside in the valet area. I had eye surgery and I was having difficulties reading the menu and getting around, staff read the menu to me and since I could not see clearly what the food was during breakfast the staff was next to me explaining what the items were. I was offered complementary water bottles upon check in and was told about the different amenities available. There's a lovely patio next to the lobby. Walking distance to LA Live, arena. AC was not noisy and easy to control. Comfortable beds and modern decor. Staff explained the different elevators and how to get around. The pool area was nicely decorated, clean and had great decor. Has a small fridge.
Disliked: I liked everything.

Exceptional

Exceptional

Liked: The sky lobby is fabulous! Great view!

Superb

It was great.

Liked: The restaurants and amenities
Disliked: N/a

Amazing

Liked: Beautiful and very clean hotel
Disliked: The parking lot is expensive for paying