overall an excellent hotel I...

Liked: excellent location, own car park, all staff really friendly and helpful, super breakfast, comfy bed and good night’s sleep enjoyed. Champagne bar pleasant if expensive for drinks.
Disliked: some sounds heard from other adjacent rooms and corridor from doors shutting loudly. Didn’t eat in restaurant in evening as too expensive and fine dining not what we wished for.

Good

nice … but didn’t live...

Liked: nice rooms .. had bigger for the money .. location was good
Disliked: Parking was really poor . only a handful of spaces behind the hotel .. service charge on all of the drinks which worked out very expensive.. twice the price of a normal pub .. should be cheaper for hotel guests!

Superb

Liked: Perfect location, comfy bed and very friendly staff, having lived in Canterbury for 4 years it was lovely to come back and stay in it's fanciest hotel!

looks fancy. go out for...

Liked: seems nice. big rooms comfy
Disliked: tasteless breakfast and terrible coffee for quite a price ! strange stains on back of shower- looked like blood but given minimal apology when I quietly reported , let alone a discount offered or reduction on the terrible breakfast. very loud plumbing in morning from all sides

Good

Definitely paying for the location,...

Liked: The location was spot on. Right in the City Centre
Disliked: The bed and pillows were both too soft. Not comfortable for us personally as we are used to firm mattress and pillows.I felt extremely underwhelmed when I walked into our room.

Very good

fantastic location and nice room

Liked: very convenient to everything. very helpful and the room was very comfortable