Abode Canterbury

Average

Liked: I liked the size of the room and bathroom.
Disliked: The staff - especially the lady at the desk was most unhelpful , wouldn’t smile and just simply denied with any request. We had three rooms booked by the same family, didn’t have any room to accommodate at least one roombefore check in time (1 hour before) , no waiving off the car park fees which I thought was very greedy of the hotel. Again had the lady communicated this nicely rather than with attitude it would have been fine.

Would have loved it if...

Liked: The location, hotel and staff
Disliked: The room was very noisy with creaky floorboards but worst of all was the plumbing. Lots of banging as people used the hot water!

Good

Awful.

Liked: Location
Disliked: I booked a luxury room but I was given a basic room which the manager and staff insisted to be a “luxury room”. I had to raise a complaint with Booking as they recognised that the room given to me was not as per photo. Also the room given was very humid with blocked window.

Superb

Disliked: The fact that , booking . Com have a different way of selling the rooms , I brought though you a different room that I was given on first night , but the very helpful staff sorted it out for the second night stay !!!

We had a relaxing and...

Liked: Very well located in the centre of town. Room was comfortable and clean. Staff friendly and helpful.

Easter weekend in Canterbury

Liked: We liked the location and the size of the room.
Disliked: We didn't like the rowdy crowds outside the hotel at night, how soft the mattress and pillows were.

Very good

Good position but parking awful...

Liked: Was clean
Disliked: Staff don’t smile Never leave enough milk in roomParking awful