Abitta Boutique Hotel Ascend Hotel Collection Guest Reviews
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5.0 miles from San Juan centre |
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Jewel Wed, 1 May 2024
Exceptional
Michael Tue, 30 April 2024
Exceptional
Liked: Great
Charisse Mon, 29 April 2024
Passable
Jenny Fri, 26 April 2024
Cute decor in lobby and...
Liked: The color changing pool and small but efficient gym.
Disliked: There was only one restaurant on site, and it is very expensive.
Jerome Wed, 24 April 2024
Pleasant
Aubrey Sun, 21 April 2024
Bad
Tiffani Thu, 18 April 2024
Very good
Liked: The location was excellent 👌
Disliked: The pillows were uncomfortable and the pool wasn't being cleaned
Dean Mon, 15 April 2024
Nice location near all activity....
Liked: Management and staff are superb. Feels like a 5 star hotel.
Disliked: Some areas could use some updating.
Gideon Sun, 14 April 2024
Arrived early/10am but couldn't check...
Seltman Fri, 12 April 2024
It was awful and the...
Liked: The only reason we got a breakfast was because we booked the room 1 year ago (we had to prove that with saved paperwork or cellphone pic of the reservation).
Disliked: Our reservation was cancelled without notification. We arrived at the hotel to be told that there wasn't any room as they were booked. They offered us a dirty and foul smelling room in the hotel next door which was under construction. The elevator didn't match up with the floor by 6 inches and as stated, the room was dirty and smelled bad. We were also expected to cram into the room with 2 other people whose reservation was cancelled without notification. When we refused that room, we were offered a 'handicap' room in the Abitta Hotel that all four of us had to cram into! At least this room was clean.My friend used the luggage setee and a rollout bed was brought in for me. The two other guys had the one queen size bed.