Very good

Exceptional

Fair stay let down by...

Liked: Convenient stay and good value for money
Disliked: Bathroom was poor. Manager at the restaurant was very rude. Whilst he fixed an issue with our food order (they gave us the wrong order - we understood the error and mistakes happen in a busy restaurant) - he blamed us for the error which was not our fault and repeatedly challenged on it despite explaining the scenario. We showed the waitress the specials menu we were ordering from. When we said we had already waited 45 - 50 min for our food and were concerned about how much longer it might take to rectify, he just said food usually takes an hour (as if that’s an excuse). He was rude delivering the food to the table. He made a point of specifying that the order should be changed on the bill when we made payment and whilst we had the good grace to say thank you for resolving the issue, he never once apologised for it and left us with the impression he blamed us when it was not our error. It’s such a shame as the food is good generally and the other staff are great and we appreciate he did have to have our order prepared again.

Exceptional

Liked: The staff was very helpful an the food was amazing

Very good

Liked: Staff were frendly and food was good. Room was clean.
Disliked: Heater in room didn't work , informed member of staff so it will be sorted for future guests Shower water pressure wasn't very good but managed.

No one should have to...

Liked: Had to be moved to the flag and lamb because of a leak. It is owned by the same person, he left a man who had come for an interview to run the pub by himself. It closed at 6.30 pm and they had to leave the fire door ajar with a rock so we could get in later, we were the only people there. There was no breakfast in the morning, absolutely disgusting.
Disliked: Everything

The location was good, and...

Liked: The location of the hotel was great for what we needed.
Disliked: We booked 3 double rooms at the hotel. Two of the rooms were OK, however the 3rd room where my friend stayed, he found that in the bathroom, the toilet seat was missing and was on the floor next to the toilet. As far as I know he has reported this to the hotel.

Lovely, would definitely stay there...

Liked: A great warm welcome, accommodation just opposite across the quiet road. The rooms are very clean, tidy and comfortable, they are even checked again before you are allowed in.A must to book an evening table for food as once you have experienced the food/hospitality you will know why the locals eat there. A great menu with great classics and some tasty Indian items - large portions, good quality and value for money.
Disliked: There wasn't anything we didn't like, great value and I wish the owners every success as they deserve it.As we stayed out of season there was no breakfast in the morning (which we knew before the booking) if we had of pushed it I think they would have opened the kitchens for breakfast but as they were only three of us staying this would have really been unfair to them.

Very good

Liked: View and bed
Disliked: Lack of staf