41 Lakefront Hotel Trademark Collection by Wyndham

Liked: Accommodation.

Poor

Exceptional

Nice relaxing place to stay....

Liked: Location and accommodations were great! Your hotel was lovely.
Disliked: Sorry that the little town of Geneva was so dead and empty. It’s seems like they were really trying but missed the mark to attract more pedestrians.

Underwhelmed for a $400 room...

Liked: Friendly greeting upon entering. Room clean and nicely decorated. Comfortable bed.
Disliked: One of two elevators not working causing longer wait times. Pool closed and dirtier than the lake outside. Black caulking around the shower. Lounge not open at 3:00 pm on a sunny Friday afternoon with seating outside next to the lake.

Very good

Liked: I love the location and our room had a beautiful view of Seneca lake. The beds were comfortable and the room was clean.
Disliked: Only one of the two elevators worked. We were there memorial Day weekend and it was broken then it is still broken.

Great location

Liked: Great location directly at the lake and a couple of minutes walking from downtown. Nice room with lake view. Very friendly receptionist.
Disliked: One elevator was broken, the other extremely slow and also used by all hotel staff, which resulted in too long waiting times. The lake side location is great, but the hotel garden is underwhelming. It could be made much more attractive.

Not a pleasant experience. 41...

Liked: The location.
Disliked: Our stay at 41 Lakefront Hotel was not a pleasant experience. Our room had no soap, cups or sufficient amount of bath towels for the registered guests. One of the bath towels on the bathroom door had a visible stain on it that look like fecal matter. When I brought the towel down to the front desk to exchange and said I don't know what this is, his response was "we don't want to know". The staff seemed rather indifferent to my complaints which leads me to believe that issues in this establishment are rather common. The thermostat did not work properly so the room was either hot or extremely cold. Not once during our 3 night stay did housekeeping ever enter the room to clean the bathroom, empty wastebaskets or replace coffee filters (there were 2 for 4 guests). The pool was closed even though it was the middle of August. When I mentioned this at checkout the hotel clerk just pointed to a sign on the surface of the counter stating it was the guests responsibility to notify the hotel if you want your room cleaned. I'm aware there are housekeeping staff shortages but with a room costing over $300 a night for two double beds, which for this establishment is hard to justify even during the height of tourist season, I don't think it's to much to ask for the staff to ask your preference at check in. Will never stay at a Wyndham Hotel and Resort establishment ever again.

Overall good experience!

Liked: The view is fantastic!
Disliked: 1. Bathroom fixtures are outdated. 2. Cant open the window due to dead bugs around the frame. The staff should clean it so that guests can utilize it.

Exceptional