The bed was awful.

Liked: The Location was great. Would have been nice to have parking.The bed was totally 100% unacceptable, the worst bed ever, hard, lumpy, horrible, disappointing and unexpected. The bathroom light didn't work.
Disliked: THE BED.The bed.The bed.The bed.

Ok

Liked: The location and the stairways
Disliked: Being kept awake on a romantic anniversary due to a wife being asaulted in the room above and police arriving at just gone 2am to sort this out

Exceptional

Liked: Thanks so much Mel loved them really made up use are all amazing and lovely staff thanks for the tour also Mel said she will never forget it and she doesn't wanna go home tomorrow haha xx
Disliked: N/A

I will definitely be returning...

Liked: The hotel was gorgeous, room was very spacious and had a stunning view of the docks. The staff were amazing, very friendly and went out of their way to engage with me throughout my stay.
Disliked: The windows rattled a tad, but this was only a little niggle

Superb

Passable

Exceptional

Very good

Good location but needs some...

Liked: Central location, spacious rooms.
Disliked: Needs some TLC - dirty walls, cold water was warm, mould coming from tap, no shower curtain, dusty.