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Australia21c Museum Hotel Chicago Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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Andrew Wed, 23 July 2025
No ac in the room...
Liked: Location, clean
Disliked: A/c didn’t work. Maintenance was unable to fix
Guyton Tue, 22 July 2025
Superb
Liked: Loved the location close to restaurants & shopping
Disliked: The spa was not open in the gym
Octavio Mon, 21 July 2025
Nice Gym and location
Liked: The location and facilities
Disliked: N/A
Anas Thu, 17 July 2025
Exceptional
Liked: The staff, the room size, location
Disliked: Elevator size, the room view
Alexjandria Wed, 16 July 2025
Exceptional
Corinne Tue, 15 July 2025
Couple w/ Pitbull, Had a...
Liked: Pets Stay FREE; The decor was different on every level so you knew when you were on the wrong floor; Staff was very accommodating. I requested a fridge and microwave be put in my room if they were available. I was told it would be there upon check-in but it wasn't, however this was easily solved by letting the front desk know and they had someone deliver them in a timely manner. They kindly delivered plastic utensils to my room late at night for my leftovers which I really appreciated. The woman who checked me in was very nice and personable. The room was simple, smaller than I expected but the space was utilized in a way to maximize the functionality. Decor was very nice and updated with sturdy furniture and I really appreciated the wardrobes and seating.
Disliked: Though the location was perfect for me, there wasn't any nearby grass for my dog to relieve herself. There were some helpful dirt patches a block away so she made it work, but it's to be noted if you have a fussy dog. The elevators are tight but for a building in the city, it wasn't surprising. However on our 1st day, one was making a sound that was a little concerning and the next evening, it was decommissioned. As being trapped in an elevator is high up on my fears list, this was kind of worrying but I thank my lucky stars I guess. This was a bit inconvenient since I tried not to get into crowded elevators with my dog and this made us have to wait a while.
Amber Mon, 14 July 2025
Nice rooms, friendly staff and...
Liked: Rally enjoyed the fact that it was close to everything, and that there’s a gallery and a restaurant
Jorge Mon, 14 July 2025
Very good
Liked: Location Location Location. The rooms were comfortable and clean and the restaurant was excellent.
Disliked: TV did not work well and was never fixed in spite of several requests.
Anonymous Fri, 11 July 2025
Awesome
Liked: Clean environment, housekeeping was done daily, quiet & staff were helpful.Emmanuel (reception desk) helped alot & provided some helpful tips on how to get around the city as we were visiting.
Brooklyn Thu, 10 July 2025
Fancy hotel for a little...
Liked: One of the fanciest hotels we’ve stayed in so that was cool. We weren’t expecting to have to use the key card to use the elevator so we were confused at first but managed to catch on quickly haha. Art studio on 2nd floor was neat. Beds were comfy. Bathroom was fancy too.
Disliked: No exhaust fan in the bathroom we could find and the beds felt smaller than a queen. They were comfy but still kind of small for 2 people to sleep on.
