Very good

Overall ok, experience does not...

Great location, clean, overall cant...

Liked: Location, clean
Disliked: Elevators, no late night snack vending

Exceptional

Hotel was somewhat overrated but...

Liked: Liked the proximity to many tourist attractions. It was good to be able to walk to many of these tourist attractions. Also close to many great restaurants. The hotel had an awesome gym facility, one of the best I've seen in a hotel.
Disliked: Only two small elevators for this hotel and one broke down for one full day. Also had an issue with the air conditioning not working on our room but it was promptly corrected once reported. Ice is only available in the main floor lobby which is not convenient. Unfortunately, no pool in this hotel.

Superb

Exceptional

I did not know anything...

Liked: Very clean. Joshua working the reception area was particularly friendly and welcoming. Location was close to everything. I will come back.

Beautiful hotel, areas for improvement

Liked: The hotel is decorated nicely! There are art installations throughout the hotel which were very nice to look at. The hotel is located in a great area and you can walk to most tourist attractions. The bathroom was the highlight of the stay as well as all of the extra storage in the room.
Disliked: The room in general was clean but there was hair behind the pillows, under the sheets. I always check the bed when I first arrive to a room and without the hair, it would’ve been perfect. The linen seemed fresh. The refrigerator was also a bit unclean and we never got the water bottles they give out to guests. Otherwise, the room was clean.Hotel cleaning staff was a bit rude. I requested a late check out and received a knock at the door before it was time to go. The woman didn’t greet me but asked “do you have a late check out or something?” in a rude tone. If guests are still in the room after normal check out time, I think it’s easier to call the front desk and ask if that room has a late check out time. I can understand that they may have wanted to turn the room over quickly, but that’s an issue they can take up with hotel management. There’s no need to be rude to guests and a simple hello is always welcome.