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21c Museum Hotel Chicago eeee - (855) 266-7297
21c Museum Hotel Chicago, 55 East Ontario Street, Chicago, IL -(855) 266-7297
Area: Magnificent Mile -Gold Coast
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BOOK ONLINE OR CALL - (855) 266-7297
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (1331 Ratings)
3.2 miles from Chicago centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
21c Museum Hotel Chicago is the intersection of comfort culture and curation. A hotel where inspiration is around every corner - dine entertain and recharge while surrounded by world-class art. 21c offers an elegant and immersive stay in vibrant River North. Unwind from the electric energy of downtown Chicago in luxe light-filled suites and guest rooms each with inspired design and the ultimate amenity: space to breathe. Redefine the museum experience. Open to locals and travelers alike world-renowned contemporary artwork and of-the-moment exhibitions are accessible and free 24/7 365. Lure Fishbar - a cosmopolitan and timeless restaurant and bar offering a world-class seafood and sushi program premium steaks burgers and much more. Enjoy an after-dinner cocktail while strolling through the art galleries at 21c Chicago.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Casino
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Heating
` Wheelchair accessible
` mini bar
` telephone
` blackout curtains
` 24-hour security
` Concierge services
` Free Wi-Fi
` Restaurant(s)
` Closet
` English
` French
` Spanish
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` gift/souvenir shop
` Sofa
` Carpeting
` Smoke alarms
` Fire extinguishers
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Accessible rooms through interior corridor available
` ATM or cash withdraw on site
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Soundproof rooms available
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Window
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Clothes drying rack
` Pets allowed (charges may apply)
` Alcoholic beverages available
` Parking available (charges may apply)

21c Museum Hotel Chicago Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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4

Very Good - 4 out of 5

Chelsea Sun, 23 June 2024

Beautiful hotel, areas for improvement

Liked: The hotel is decorated nicely! There are art installations throughout the hotel which were very nice to look at. The hotel is located in a great area and you can walk to most tourist attractions. The bathroom was the highlight of the stay as well as all of the extra storage in the room.
Disliked: The room in general was clean but there was hair behind the pillows, under the sheets. I always check the bed when I first arrive to a room and without the hair, it would’ve been perfect. The linen seemed fresh. The refrigerator was also a bit unclean and we never got the water bottles they give out to guests. Otherwise, the room was clean.Hotel cleaning staff was a bit rude. I requested a late check out and received a knock at the door before it was time to go. The woman didn’t greet me but asked “do you have a late check out or something?” in a rude tone. If guests are still in the room after normal check out time, I think it’s easier to call the front desk and ask if that room has a late check out time. I can understand that they may have wanted to turn the room over quickly, but that’s an issue they can take up with hotel management. There’s no need to be rude to guests and a simple hello is always welcome.

4

Very Good - 4 out of 5

Bennett Thu, 20 June 2024

Lovely hotel but housekeeping is...

Liked: Lovely suite with a comfortable bed and a nice bath tub. It was very quiet. Oddly, the room lacked art. There was just one uninteresting painting. The exhibit in the hotel was the same as it was during a previous stay. That was disappointing.
Disliked: Housekeeping was intrusive. I became quite I'll during my stay and had the do not disturb sign on my door. I had to run to the lobby for something and asked the housekeeper in the hall if she could set a few towels inside my door. When I returned about 3 min later,she was in the room cleaning. After she left, I realized she had thrown away the the food I had ordered and had delivered along with the beverage. That was all I had to eat and was too sick to go anywhere. I was pissed. She had removed the do not disturb sign.

3.5

Good - 3.5 out of 5

Jason Fri, 14 June 2024

Nice place, good art, pricey,...

Liked: It's in a great location, the bed and room were good, the staff was nice and the museum is properly good.
Disliked: The streets of Chicago are noisy, and the windows in the hotel are fully inadequate to deal with that. I asked for a quiet room so was put on the 16th floor, but even so it sounds like the windows are simply open - the frames are poorly designed or fitted, whatever it is.

5

Exceptional - 5 out of 5

David Thu, 13 June 2024

Exceptional

Liked: The hotel was well located in the city within walking distance of the river and lakefront, including Navy Pier. The room was comfortable and clean. The staff was attentive, friendly, and helpful. The art galleries are a nice plus. We stayed at the 21c in Nashville previously and were pleased with it. The Chicago location didn't disappoint.

4.5

Wonderful - 4.5 out of 5

Jannethe Tue, 11 June 2024

Superb

4.5

Wonderful - 4.5 out of 5

Anthony Tue, 11 June 2024

One of my favorite hotels...

4

Very Good - 4 out of 5

Jady Tue, 11 June 2024

Very good

Disliked: We were on the 17th floor and there was a frequent noise/vibration, which we think was caused by the elevator counterweight. It made it difficult to sleep.

5

Exceptional - 5 out of 5

Caroline Fri, 31 May 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Anonymous Thu, 30 May 2024

Liked: Great design. Great location.

5

Exceptional - 5 out of 5

Heather Thu, 30 May 2024

Exceptional

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21c Museum Hotel Chicago 55 East Ontario Street, Chicago, IL