I had a very good...

Liked: The staff was prompt and very polite. The location was excellent for my travel stay. Close to alot of hospitality amenities and within a five minute drive to the city centre. Tidy facilities, over all. And a we’ll priced room for two.
Disliked: The window blinds were a bit shabby. And a tin can opener could have been supplied with the utensils.

Excellent

Liked: Place was tidy staff were helpful and excellent thanks

Served its purpose for a...

Liked: Good location close to all of the shops & cafes on Riccarton Road. Lovely and warm.
Disliked: It was great for purpose and the bed linen was clean but a bit grubby in places. The bed wasn’t very comfortable and it was quite noisy.

Passable

Liked: Great location, comfortable beds. Reception staff good and friendly.
Disliked: Dated unit in need of upgrade, broken bathroom windows latch. Bathroom extractor fan very noisy and needs replacement. No hand rail to assist access to shower over spa bath - very slipery, no bath mat. No tea towel or wash cloth supplied. Towels not renewed daily. Poor standard of cleanliness- dirty bathroom, glass top dining table not cleaned. Rubbish bins not emptied ( 3 night stay).

Good

Lowkey decent for the price....

Liked: The price was okay for what you get. When we got in, it smelled of chlorine, like the indoor pools. Which I kinda liked tbh. But that only lasted a 20 mins so must have only just been cleaned. Room was of a decent size, beds were algs, kitchen was fine, water pressure in shower was great. the heating was good and had big windows/sliding door for cooling (was quite cold outside at the time). Staff were very friendly at least and it was next to a mall and grocery store. Everyday they bring new towels, bath mat, and hand towels. But that's where everything goes downhill
Disliked: The cold water, when poured into a glass out of the kitchenette sink, came out cloudy and mirky, so go back in time 30 mins to pour the glass of water so it's clear for when you wanna drink it. Next, every morning there was condensation all over the windows and getting anything wet that came in contact. The precious lightbulb above the mirror in the bathroom was blown. The heated towel rail's bottom fixing was broken, so the whole thing was swinging round on the piss which was pretty hori. Then the toilet seat was completely cracked as someone before us assumed it was a softclose toilet seat but it slammed down and broke lmao. Room service could've been better, like actually empty the full rubbish bins and give us more toilet paper if you notice one day we're on the last roll instead of us getting halfway thru a crap and realising theres none left and having to ask for more. And providing face cloths would've been nice.Other than that it was algs.

I'd stay there again

Liked: Accommodating

Pleasant

Liked: It was comfortable for the price
Disliked: There was no table to eat at There were no face clothes provided the 1st night and I had to ask for one the second night. Room service really could have been better as in the bathroom I had left the towels and bath mat o tge floor, like said if you wanted them changed . I think a new towel may have been replaced but was not clean. The rubbish bucket was not emptied. TV kept coming up with no connection, even though I got staff both nights ro get it going. I asked them to explain to me, how to use Netflix as I have never used it. I do not think that they understand English. Enough. I feel that even though I was comfortable. I would not stay there again because of the language barrier and some other things I have mentioned 8Think they need to do some maintenance on the building

Not a great experience!

Liked: The location was great and close to mall.
Disliked: There was no hot water for two days in a row. The room wasn’t very clean and other patrons were noisy late at night.