1 Hotel Toronto

Comfortable and stylish

Liked: Super friendly staff, great sized room, comfy beds and beautiful decor. The food in restaurant 1 was outstanding. The rooftop pool is beautiful.
Disliked: The only slight quirk was that neither the bathroom or WC door closed which felt a bit exposing when sharing as a family!

Exceptional

Liked: We loved everything about the hotel. It felt very aligned to nature, the breakfast was amazing as was the rooftop bar. It's ashame rhe pool area becomes very busy but still enjoyed our time up there. Staff were super friendly too. We'll definitely be staying here again when we visit next

Very good

Superb

Liked: I appreciate they are dedicated to sustainable practice in many ways that include filtered water that allowed us to refill water, no plastic or one-time disposal products in the hotel, greenery blended into the indoor space, and really pretty interior design.
Disliked: The bottle of champagne (Veuve Clicquot) we ordered at the rooftop pool is overpriced too much which was double the price.

Great and cozy hotel, super...

Liked: Location is very central, has loads of coffeeshops, restaurants close by and is a very cozy hotel. Staff were extremely helpful, specially Robin and Joey. The breakfast choices were great and the lobby bar is very nice. Room was beautiful and bed was super comfortable!
Disliked: Initially got a room which did not have a good A/C and was quite noisy - however I was quickly given an alternative room, so this is not really a complaint!

Concierge is non existent much...

Liked: Restaurant was good, swimming pool and deck area was great. Staff was friendly. And location was great.
Disliked: No way to properly park in front of the hotel, valet service was missing anyone when we arrived. No concierge to help with our bags when we first arrived. We had to bring the bags and stroller in ourselves. The amenities shouldve been better explained when we arrived. For the price, it didn't feel like a 5 star experience. Probably around 3-4 star.

Exceptional

Liked: LOVED the interior! The small details and the staff was amazing welcoming and helpful. Can't say nothing bad about my stay, i just want to go back!

Overall the staff, especially Rae,...

Liked: The staff is amazing and the hotel/location is fabulous!
Disliked: A bit overpriced, it was close to 1k a night and no parking or continental breakfast was included (some five star hotels include this)

Exceptional