The Melting Pot - Syracuse

The Melting Pot - Syracuse, 306 Hiawatha blvd W, Syracuse

About The Melting Pot - Syracuse
The Melting Pot - Syracuse
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Average Price: $31 to $50
Cuisine: Fondue
Dress Code: Casual Dress
Welcome to the Melting Pot of Syracuse. We offer a unique authentic fondue dining experience. Our service is world class and is prepared table side in a traditional fondue setting. Our meals can be individual or family style. Our private dining areas and intimate atmosphere will provide you with a wonderful romantic setting to wow that someone special. We are known for creating the perfect night out, especially with our infamous private dinning section for 2, called Lovers Lane. Our wine list was selected to offer you the best selection of varietals from all around the world.
Our location in the Destiny Mall (Carousel Center) will be the first environmentally friendly location of its kind in the world. Our restaurant will be the only LEED Certified Melting Pot location.

The Melting Pot - Syracuse Customer Reviews

POOR (1 out of 5)

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Poor - 1.0 out of 5

Danielle, Binghamton Wed, 18 February 2015

A large party of 10 on Valentine's Day. Waiter was friendly and informative at first. We let them know it was our first time at this restaurant concept. Drinks took over 30 minutes to get, even after we reminded them. Our pots started smoking from lack of water and the help brought water and poured directly into our cheese instead of the pot. Another member delivered the main course and told us to start cooking. 8 minutes later he told us we shouldn't have done that. Our table was constantly missing good items we were told we would receive. We were comped a good portion and given a dessert voucher but we are unlikely to return due to the constant confusion between staff, resulting in an awful dining experience. I recommend for melting pot to continue to train their staff in knowledge of presentation, handling of food and instructions to first time clientele. We will not be returning. Very unfortunate our Valentine's Day experience went so poorly.

Liked: Making the reservation was easy and the staff was very accommodating over the phone.
Disliked: Service was extremely poor. Staff didn't know what they were doing and there was a lack of teamwork throughout entire dining process.

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The Melting Pot - Syracuse 306 Hiawatha blvd W, Syracuse