Wyndham Garden Cross Lanes Charleston Guest Reviews
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0.8 miles from Cross Lanes centre |
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Laurenza Mon, 15 April 2024
Not dogs allowed!
Liked: The bed was comfortable and the bathroom was a good handicap accessible bathroom.
Disliked: There was dog poop in the hallway near our room when we arrived and dog poop on the stairs when we left the following morning.
Gina Mon, 15 April 2024
Not worth the price I...
Liked: Breakfast was really good and the shower pressure was good.
Disliked: I was charged 60.00 more than I was quoted. Our room smelled like cigarettes. The entire evening into the night, there were kids running up and down the hall making noise, yelling, and knocking on our door.
Gene Sun, 14 April 2024
Disappointing
Darrah Sun, 14 April 2024
NEVER AGAIN!
Liked: The location
Disliked: READ BEFORE YOU BOOK!!
Leslie Sun, 14 April 2024
Convenient stop over
Liked: Very comfortable bed in spacious suite.
Disliked: Room was stark and a bit run down.
Vaughn Thu, 11 April 2024
Short staffed, subpar cleanliness. Friendly...
Liked: Staff was friendly and accomodating
Disliked: Room 272 was not cleaned adequately before arrival. Linens were not provided for foldout, no cups for the coffee maker. Breakfast was below average. Went down at 7:00 am and couldn't get any waffle batter.
Connie Thu, 11 April 2024
Clean, adequate - nothing fancy...
Liked: Large hotel - had a. Ice pool area indoors, fireplace was lite when we arrived on a very cool damp day - very inviting! The woman at the desk couldn’t have been sweeter! The only elevators were right off the lobby, however, our room, a king suite, was located at the back of the hotel! Therefore, we choose it climb the steps to arrive at our room. This hotel isn’t new and has some small tears in the wallpaper and scratches on the wall but everything looked clean - the carpeting appeared newer and didn’t have any noticeable stains! There was a nice desk with desk chair, microwave and fridge in our room along with a pull-out couch which we did not use because there was a 1/2 wall partition between the couch and our bed. The tv (too small for the area) was located in front of the bed area - so sitting on couch and watching tv wasn’t really an option! The odd thing was while there was a. Wet nice closet directly across from it was a rather small bathroom and the door would always automatically shut - just have never seen that in any other hotel/motel! Towels were soft and very clean!Now breakfast - wow - it was included - wonderful - they served you from steam table! The morning we were there there were scrambled eggs, tater tots, ham, biscuits and gravy, and cooked apples!!! It was all very good!!! Plus they had the typical cereal and the waffle makers, coffee, juice milk, tea and yogurt! Big area with extra room in the grill! Oh the bar and grill - we decided to just eat on property as everything else that interested us was 10 miles or so down the road! The girl that was bartending/cooking didn’t want to be there - not real friendly but did make us drinks and we each had the steak sandwich - definitely nothing to write home about!
Disliked: Wish there was a middle elevator, a bathroom door that stayed open, the small tv and need a menu that is available on the tv!
Rebecca Thu, 11 April 2024
Disappointing
Dwayne Thu, 11 April 2024
Price OK. If time allowed,...
Liked: STAFF WONDERFUL! . Grill ok, but nothing substantial menu wise.
Disliked: Outdated. Hallway warn, dated, dirty ..hall phone broken. Room warn, little dirty. Security cameras seemed cheap and not secure.
Diane Tue, 9 April 2024
Superb
Liked: We liked the spaciousness of the room. It was clean. The room was comfortable. The breakfast was superb! The lady that served breakfast was so helpful sweet!!!
Disliked: There were no trash bags in the trash cans in our room.