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Clarion Pointe Charleston - West Ashley eef - (855) 254-7214
Clarion Pointe Charleston - West Ashley, 2455 Savannah Highway, Charleston, SC -(855) 254-7214
Area: West Charleston - West Ashley
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BOOK ONLINE OR CALL - (855) 254-7214
2.65
HOTEL RATING: 
FAIR
2.65 out of 5 (431 Ratings)
7.0 miles from Charleston centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
Located near Interstate 526 and Highway 17 Clarion Pointe Charleston - West Ashley offers free WiFi and a kitchenette in every suite. Both Charleston city center and Magnolia Plantation are less than 8.1 mi away. Two 50-inch flat-screen TVs and a full-size refrigerator are provided in all spacious all-suite accommodations at the Clarion Pointe Charleston - West Ashley. An en suite a separate living room are included. A 24-hour fitness center along with a heated indoor pool year-round are provided at Clarion Pointe Charleston - West Ashley. Both the business center and launderette are open 24 hours. Fee parking is provided . A Continental breakfast and coffee are provided. Sullivan's Island beaches are 15 mi from this Clarion Pointe Charleston - West Ashley while Citadel Mall is 6 minutes' away by car. Charleston International Airport is 8.7 mi from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Dry cleaning
` Internet services
` BBQ facilities
` Non-smoking throughout
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Indoor pool (all year)
` Private parking
` indoor pool
` Designated Smoking Area
` Facilities for Disabled Guests
` Heated pool
` Non-smoking Rooms
` Vending Machine (Drinks)
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Key access
` Key card access
` Smoke alarms
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Parking on site

Clarion Pointe Charleston - West Ashley Guest Reviews

Overall Average Score: 
Fair (2.65 out of 5)

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0.5

Poor - 0.5 out of 5

James Mon, 22 April 2024

Bad

Liked: The location was the only good thing about this hotel.
Disliked: No hot water. Heater was broke in the pool. Entire hotel smelled like cigarette and Marijuana smoke. The entire place was dirty. There were roaches everywhere!

0.5

Poor - 0.5 out of 5

Wessal Mon, 22 April 2024

Bad

Liked: No Ac and the bed covers were full of stains and I had to book another hotel right away
Disliked: All over experience

1.5

Poor - 1.5 out of 5

Wayne Mon, 22 April 2024

This is the third time...

Liked: Staff was very responsive and quickly gave us a new room when we had issues with the first assigned room. And the waffles were good.
Disliked: Room #1: Two TV's, only one remote with bad batteries. Replaced batteries but TV did not work. Asked for extra pillow and staff couldn't find a pillow case so they gave us an extra sheet to use to cover the pillow which was stained. The telephone in the room did not work. The floor reeked of pot smoke, and each time we opened the door, the smell came in.Room #2: The telephone had no cord. One of the closet sliding doors was off its track. Plastic faucet handle would spin, it was not attached. The floor was stained with what appears to be Kool-Aid and the carpet was sticky in places. The cover to the ventilation unit was only held on by one screw so it would flap if touched.The Continental Breakfast overall was lacking in selection, but the waffles were good. With all the issues we had, I was shocked that there was not some offer at checkout to discount or comp our stay. Will definitely not use this hotel again,

4

Very Good - 4.0 out of 5

Pough Mon, 22 April 2024

Very good

0.5

Poor - 0.5 out of 5

Matthew Sun, 21 April 2024

Bad

Disliked: The room had a nasty smell to it when we arrived. We checked out on Sunday and that morning after getting out of the shower there was a roach and some other type of bug in the bathroom floor. I talked to the lady at the front desk and showed her pictures of them. She said she couldn't refund me any of my money since I booked the hotel through booking.com I'd have to take the issue up with them.

0.5

Poor - 0.5 out of 5

Erica Sat, 20 April 2024

The room is disgusting ....

Liked: Nothing.
Disliked: The property was disgusting and had foul odor The management staff are rude, bug infestations. My hotel room was dirty. I watched the manager throw away a customer’s telephone number regarding a complaint.

1

Poor - 1.0 out of 5

Stephanie Mon, 8 April 2024

Don’t stay if you don’t...

Liked: Casey was great.
Disliked: the broken toilet and AC , dirty comforter, sheets and pillow cases, and tub. There wasn’t any curtains in the room and also the refrigerator was dirty …. roaches.

0.5

Poor - 0.5 out of 5

Letasha Thu, 4 April 2024

Nasty stinky

Liked: Nothing
Disliked: Everything

0.5

Poor - 0.5 out of 5

Cronda Thu, 4 April 2024

Will not recommend or stay...

Liked: The location
Disliked: The rooms were not cleaned properly, the towels were dingy and did not look or smell clean, the outside area had trash and a laundry basket left out, dirty cloths were left in the bathroom, the linen had cigarette holes and stains

1.5

Poor - 1.5 out of 5

Beasley Sun, 31 March 2024

Poor

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Clarion Pointe Charleston - West Ashley 2455 Savannah Highway, Charleston, SC