I booked a reservation months in advance and was disappointed that our room was in the back of the hotel across from the construction. The back of the hotel was shabby. Also, we checked in at 5p.m. and our room was not made up.

Liked: We had dinner at the Molyvos which was excellent. The proximity to Carnegie made it an easy walk to our performance.
Disliked: Our room was not made up when we arrived. The bathroom was not cleaned thoroughly as there were globs of other people's hair in it.

Good

Liked: Yes I would recommend this hotel if the rooms were bigger we have stayed here before and the room were bigger and draw space for our clothes saying that l still like it

Great place to stay

Liked: Location was hands down amazing. Close to everything I needed for my stay. Staff were absolutely incredible.
Disliked: Air con was a bit tricky to work with

I would stay here again...

Liked: I particularly liked the site of the hotel quite near to the conference, amenities and within walking distance of all the important tourist sites we wanted to visit in the limited time we were there.
Disliked: The restaurant attached to the hotel served pretty average food, terrible coffee and was packed every morning with lines of customers waiting for a seat. I would prefer to have been able to charge meals back to the hotel.

Exceptional

Liked: Location was perfect! The subway station right on the corner made it easy to visit other areas. It was so close to everything that walking around was simple and convenient. The room was a little small for a king size bed, but we didn?t spend time in the room so it wasn?t a problem. The room was clean and we had no issues or problems with anything. I would definitely recommend this hotel and stay there again.

Usually good but heat problem...

Liked: No heat in room checking in at midniight after opera. Adjustment made to rate.
Disliked: Checking system functions before checking guests into room.

average

Liked: location
Disliked: room was very small

Fabulous

Liked: The amount of space in the room was wonderful!

Very satisfied overall with the...

Liked: Food and service excellent, coffee nice and very convenient to hotel.
Disliked: Lifts always busy, but not really a problem. Checking in time was long.

I would definitely stay here...

Liked: Great location and our request for a room away from the street was readily accommodated. Cheerful helpful staff.
Disliked: We had an early flight and requested Express Checkout but at 4:45 the bill was not at our door. This was quickly remedied by a phone call to the front desk.