I booked a reservation months in advance and was disappointed that our room was in the back of the hotel across from the construction. The back of the hotel was shabby. Also, we checked in at 5p.m. and our room was not made up.

Liked: We had dinner at the Molyvos which was excellent. The proximity to Carnegie made it an easy walk to our performance.
Disliked: Our room was not made up when we arrived. The bathroom was not cleaned thoroughly as there were globs of other people's hair in it.

Very good

Disliked: Updated rooms

Disappointing

Disliked: Room smelled like cigarettes

Exceptional

Good

Liked: location is good, old building with historical interior.
Disliked: no view. but it is normal for NY.

Exceptional

Amazing location and staff

Liked: Great location, easy access to subway, amazing staff

Superb

Liked: Great price and I was upgraded to a suite when I arrived. Staff was super friendly as well

Superb