I booked a reservation months in advance and was disappointed that our room was in the back of the hotel across from the construction. The back of the hotel was shabby. Also, we checked in at 5p.m. and our room was not made up.

Liked: We had dinner at the Molyvos which was excellent. The proximity to Carnegie made it an easy walk to our performance.
Disliked: Our room was not made up when we arrived. The bathroom was not cleaned thoroughly as there were globs of other people's hair in it.

Have stayed at The Wellington...

Liked: Staff were great..Location was amazing..Staff on the desk were very helpful..
Disliked: Leaving!..Wanted to stay longer.

Perfectly located to Central Park,...

Liked: Location location location. Subway station practically in lobby.
Disliked: Smallprint in internet use. It's been "free" however....

Excellent staff, great room, fabulous...

Liked: Excellent staff, friendly environment. The room is comfortable, bright and cheery. The area is fantastic. All around a wonderful experience.

Exceptional

Liked: The Wellington is a great location. It?s easily accessibility to Times Square, Broadway, Central Park and Fifth Avenue is a plus.
Disliked: Rooms are a bit tight but expected.

Exceptional

Over-priced, difficult yet good location

Liked: Location Room service was very friendly
Disliked: Bell service was inconsistent. Muscly blond army-looking guy was great - the rest were uninterested and/or rude. Front desk was stressed and difficult. Aircon impossible to get right and very noisy Security was concerning with anyone off the street allowed to go up to any floor

Enjoyed our stay. Location, location,...

Liked: Staff at Wellington were very good and nice to deal with. Location excellent.
Disliked: Smallish rooms - comfortable, though.

It worked well for the...

Liked: The room was a great price and the location was fantastic. We were right near Subway stations that allowed us to get wherever we wanted to go. The hotel itself was clean and the staff was helpful and friendly.
Disliked: While clean, the hotel and rooms are a bit dated compared to other places we have stayed at similar price levels. I found it frustrating that there is no mini-fridge in the room, as this is a simple amenity that goes a long way. It is also highly inconvenient that in order to get ice, you need to go to the lobby and request ice from the bellhop. The man at the counter was very nice, but having an accessible ice machine for your guests would have been nice.

Passable

Liked: Location
Disliked: Small rooms, not updated