Exceptional

Liked: The reception was very helpful, accommodating and friendly. The bed was comfortable and breakfast included at Madison Grill was an awesome bonus.
Disliked: Our shower was really bad. Was either boiling hot or freezing. Also, should have a bath mat. Not super safe getting in and out.

Disappointing

Liked: I liked the location
Disliked: There was some pretty serious heating issues in the room. Either the bathroom was freezing or the main room was freezing. The tub appeared a lot larger in the pictures online and the rooms seemed a lot larger as well maybe I just got the smallest of the rooms which was the Newberry but it was a far cry from what it seemed like in the pictures online.

The staff didn't care that...

Liked: Overall, OK wxperience
Disliked: Got a call from management that someone smelled marijuana from our room, which totally was not the case. This was my 30th wedding Anniversary. Management came up to my room to see and smell that we were not infact smoking marijuana. They didnt apologise for the inconvienience. It totally wrecked the romantic ambience as we were accuse of doing something we did not do. Not even am apology from managemwnt. Beware $25 hidden fee for parking. Boxed breakfast... a joke!!!

A quiet, elegant acommodation in...

Liked: The room is beautifully designed, every detail taken into account and is in a beautiful historic building. It's also a low rise and the rooms are easily accessible by stairs (which I prefer to an elevator).
Disliked: Nothing in the control of the hotel staff. Covid meant that the acclaimed restaurant attached to the hotel wasn't open. Disappointing, but becoming familiar now.

Exceptional

Relaxing

Liked: n/a
Disliked: n/a

Downtown Edmonton Boutique Hotel

Liked: The large tub with water jets
Disliked: Great staff. Very helpful. A nice room upgrade too.

Amazing

Liked: Very accomodating. Nice personal touches like fireplace and wine with cheese delivered at no charge. Very nice robes, and amazing shower. Comfy beds, room was super clean. Staff were amazing!! Highly recommend.
Disliked: N/a

Exceptional

Liked: fireplace room was very cozy enjoyed the complimentary wine and cheese tray staff were welcoming and covid measures followed made us feel safe
Disliked: bathroom window was very chilly