Uenuku Lodge Guest Reviews
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Jade Sat, 9 March 2024
I booked last year, in...
Liked: Nothing. They are liars.
Disliked: Everything, they can not be trusted. My booking was canceled three and a half weeks out from our stay. Yet a friend of mine managed to book in at Uenuku lodge the day before my booking I had, they were told there was no repair work being done, nor it had been done. We had no accommodation, we had been lied to and my friend was charged three times the price my booking was. How many other people had their booking cancelled due to “unexpected repairs” and then the rooms were on sold for triple the price?
Steve Wed, 15 February 2023
Didn’t stay here and would...
Liked: Nothing - Awful.
Disliked: When we arrived, there was no one there. We spoke to them on the phone and they said our room wasn’t available. Said they had tried to contact us but admitted they didn’t have a phone number and got my email address wrong. He had booked us in another motel which that we had to travel to which would have meant we would be late to Eden park for our concert. When speaking to him, he also said we would have had a room with a shared bathroom when we had booked a private bathroom. We cancelled and drove home after our concert.Awful service.
Elizabeth Wed, 1 February 2023
Bad
Freddy Sat, 24 December 2022
Good
Fiona Mon, 12 December 2022
Pleasant
Liked: The location
Disliked: The room had a bad smell
Roongnapa Sat, 3 December 2022
one of the worst stays...
Liked: location
Disliked: so noisy, can here everything neighbors are doing. and no staff on site. key card didnt work on multiple occasions
Duncan Thu, 24 November 2022
Passable
Derise Thu, 17 November 2022
Helpful, friendly staff, but room...
Liked: Good location and we had a private bathroom
Disliked: Musty smell in room, mouldy pillow cases, no bin and no handsoap.
William Fri, 11 November 2022
Very good
Amanda Sat, 12 June 2021
Exceptional