SureStay Hotel by Best Western Florence Guest Reviews
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1.5 miles from Florence centre |
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Tammy Thu, 11 April 2024
Exceptional
Liked: Clean and quiet
Disliked: Breakfast and front desk staff are not friendly
Connie Wed, 10 April 2024
Disliked: The laundry dryer was thumping against the wall !! The office personnel wasnt even in the office 98% of the time. We didnt get the room we paid for.
Katie Tue, 9 April 2024
Passable
Susanne Sun, 7 April 2024
Liked: It's cost was inexpensive.
Disliked: It could be cleane.
Cheryl Tue, 2 April 2024
Liked: Not much of anything. Nothing worked and staff didnt help at all
Disliked: Everything. Nothing in my room worked and was reported and nothing was done about it. I was charged wrong for the second night
Verified Hotel Guest Sun, 31 March 2024
Liked: Front desk check in was very friendly.
Disliked: The hotel was dirty. Carpet was sticky in the room, TV did not work. Lamp shade was FALLING OFF of the lamp. Mildew on the ceiling in the bathroom. There were stickers on the fridge as if someone had previously been living in that room.
Marinela Sat, 30 March 2024
Superb
Jean Sat, 23 March 2024
Liked: Good location and restaurants close by.
Disliked: Yes, we could not get the heat to lower from 80 degrees. Very warm in the room
Jane Fri, 22 March 2024
Good
Liked: Location is very good. We will stay there again.
Disliked: Breakfast needs to be replenished more often. We went to have breakfast at 8:30 and there was hardly any food left. Biscuits and gravy without biscuits. Only 3 slices of bread. Not very happy with the breakfast.
Jose Tue, 19 March 2024
A good stay for my...
Liked: Continental breakfast was just as expected. Clean rooms upon arrival as well as the hotel inside and out. convenient location for my needs.
Disliked: 1. Asked to have room clean and 'made up'. this was not done. 2. A tenant had a dog which was barking early in the mornings, this was annoying to me since it wasn't my wake up time.