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SureStay Hotel by Best Western Portland City Center eef - (855) 304-8562
SureStay Hotel by Best Western Portland City Center, 2401 S.W. 4th Avenue, Portland, OR -(855) 304-8562
Area: Downtown Portland - City Center - PSU - South Waterfront
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3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (619 Ratings)
2.0 miles from Portland centre
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Hotel Description
Featuring a bar SureStay Hotel by Best Western Portland City Center is located in the center of Portland a 16-minute walk from Portland Art Museum. With free WiFi this 3-star hotel offers a 24-hour front desk and an ATM. The hotel has family rooms. All rooms will provide guests with a fridge. At the hotel you'll find a restaurant serving American and Asian cuisine. Vegetarian vegan and gluten-free options can also be requested. Popular points of interest near SureStay Hotel by Best Western Portland City Center include Portland State University South Waterfront City Park and Governor Tom McCall Waterfront Park. The nearest airport is Portland International Airport 9.3 miles from the accommodation.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
A
Business Center
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Restaurant
` Parking
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Heating
` WiFi
` Family Rooms
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Happy Hour
` Business centre
` Free WiFi
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Parking on site

SureStay Hotel by Best Western Portland City Center Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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3

Pleasant - 3.0 out of 5

Nancy C, Olympia Sat, 31 March 2012

Comfortable beds if not the size advertised; clean; wifi worked in room mostly; door to bathroom coming apart at side seam, with peeling paint. Surprisingly little noise from bar right below our room or from the street outside our window. But didn't get the room as advertised online and the desk clerk couldn't resolve.

Liked: Mostly clean, friendly & helpful staff.
Disliked: Didn't have microwave as advertised online; had to ask for hairdryer.

3

Pleasant - 3.0 out of 5

Clara R, Olympia Mon, 26 March 2012

I booked online and printed out my receipt. Wanted two queen size beds with amenities including fridge, microwave, hair dryer yada yada. Checked in and was disappointed. No amenities. There was nothing I could do and nothing your staff could have done. Would like some kind of restitution other than 'when you book online, you might get just anything other than what you thought you were getting'; as quoted by one of the hotel staff. Sorry, didn't feel safe - seedy part of town.

Liked: Did not receive a room with amenities.
Disliked: Bought a room with amenities.

5

Exceptional - 5.0 out of 5

Vicki Wed, 27 March 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Wallace Fri, 22 March 2024

Great upgrades!

Liked: I was pleased with the room, bed was very comfortable!! Great location, very close to Casey Eye Institute which was the reason for our stay. Staff was super nice and helpful.
Disliked: I can see that the hotel is being upgraded a little at a time. The upgrades were well chosen and were nice. The curd appeal leaves a lot to be desired. I'm sure that it is on their to-do list. It's kinda fun to go and see what they have done.

3.5

Good - 3.5 out of 5

Michael Fri, 22 March 2024

Was ok I would stay...

Liked: Location was pretty good … I felt like my vehicle was safe overnight
Disliked: The safe in room was not working ( battery)???I asked and he said his maintenance guy was not there… 4 days later when I left still didn’t fix… seemed like he didn’t really care… also ice machine wasn’t working … again they didn’t seem concerned….

5

Exceptional - 5.0 out of 5

Shalla Mon, 18 March 2024

Exceptional

2.5

Fair - 2.5 out of 5

Sean Thu, 14 March 2024

Short stay but served its...

Liked: Location
Disliked: Homeless camps surrounding area. Small space. Electrical outlets exposed. Also they charged me a deposit on my room without my knowledge. It was returned but I was not informed before hand and it’s the principal of it.Also the heater made noise during the night so I was afraid to leave it on for any length of time.

4.5

Wonderful - 4.5 out of 5

Mclean Thu, 14 March 2024

Superb

Disliked: Room was small

4

Very Good - 4.0 out of 5

Olga Wed, 13 March 2024

Good place to stay for...

Liked: Close to city centerFree parkingBig room and comfy bed
Disliked: Breakfast is really basic Many people smoking hash outside

3

Pleasant - 3.0 out of 5

Kathleen Sat, 9 March 2024

Nice clean inexpensive place to...

Liked: We had a surgery scheduled at 6 am checkin at OHsU in am with overnight inpatient so it was perfect 4 minutes drive up in am
Disliked: Not extremely sound proof as there was an argument above us at 3 am but that can happen anywhere you go

2.5

Fair - 2.5 out of 5

Daniel Mon, 4 March 2024

Good location close to downtown,staff...

Liked: Close to everything
Disliked: Very small

3.5

Good - 3.5 out of 5

Ronald Fri, 1 March 2024

We chose it for location...

Liked: Perfect location for OHSU appointment.
Disliked: I liked it fine, but some people might be turned off about it being an older motel without an elevator.

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SureStay Hotel by Best Western Portland City Center 2401 S.W. 4th Avenue, Portland, OR