Nice room for the price. Quiet and comfy.

Liked: Clean and comfy.
Disliked: Older building; could use some minor repairs but all in all for the price point it was great.

Do your research. The photos are nothing like the actual room.

Liked: Cheap.
Disliked: I was very unhappy. My boyfriend and I planned on staying here for our 1 year anniversary. The outside is somewhat presentable but inside was awful; there was a gap in the door, it is in an awful area, there was no comforter on the bed and there were stains on the bed. We were so uncomfortable we drove home that night instead of staying but I am still out the money due to the "no refund" policy.

From check in to check out the staff was amazing and very helpful, since they knew we were from out of town. I felt safe with the gated and well lit parking and everything was very clean. For the price, it was great. Thank you City Center, we were very pleased.

Liked: Extremely friendly and helpful with directions and getting us a taxi.
Disliked: Get HBO.

Terrible hotel and staff.

Fabulous

Good

Liked: The front desk staffs was very nice and the location is to where I needed to be was very convenient.
Disliked: The housekeeping was terrible! Never came to clean my room the 3 days I was there smh.

Overall fine for 1 night...

Liked: Free parking, fast ckeck-in. Very good location, only 5 minutes walk to CBD of Phoenix. Basically you can see highrise buildings from the parking.
Disliked: Breakfast was not delicious at all. Even though we mentioned in our booking that we would like to have quite room (this option was offered during booking), we got woken up during night by noisy neighbours next door.

Disappointing

Liked: Location
Disliked: The staff didn't fix the bed, noisy, rather dirty carpet. Then yellow walls were quite offputting. The pictures on booking don't reflect how it looks.

Pleasant

Liked: Location.
Disliked: Sloppy housekeeping. Did not replace towels, tp etc. half renovated.

Pet friendly and in downtown

Liked: Shower pressure was great and warmed up fast. Plenty of room in the queen size single bed room. Desk and table inside. Close to downtown restaurants and bars. One of the few pet friendly hotels around the area.
Disliked: Bed was uncomfortable, my room was across from hotel construction that they were doing on a room and was loud. Sketchy neighborhood I wouldn't walk anywhere at night, lots of homeless in Phoenix.

I won't stay there again.

Liked: The closeness to Comerica Theater. The bed was clean and comfortable.
Disliked: The non smoking room wreaked of smoke! All around the facility there was lots of trash and clutter. Holes in bathroom wall. It did not seem to be a Wyndham type motel. It was very run down.

Very poor

Disliked: The supervisor was very rude very very disrespectful