Nice room for the price. Quiet and comfy.

Liked: Clean and comfy.
Disliked: Older building; could use some minor repairs but all in all for the price point it was great.

Do your research. The photos are nothing like the actual room.

Liked: Cheap.
Disliked: I was very unhappy. My boyfriend and I planned on staying here for our 1 year anniversary. The outside is somewhat presentable but inside was awful; there was a gap in the door, it is in an awful area, there was no comforter on the bed and there were stains on the bed. We were so uncomfortable we drove home that night instead of staying but I am still out the money due to the "no refund" policy.

From check in to check out the staff was amazing and very helpful, since they knew we were from out of town. I felt safe with the gated and well lit parking and everything was very clean. For the price, it was great. Thank you City Center, we were very pleased.

Liked: Extremely friendly and helpful with directions and getting us a taxi.
Disliked: Get HBO.

You get what you paid...

Liked: Teresa was super nice. The location is perfect. You have everything near by.The price.The air-conditioning was great.
Disliked: The carpet in the room looked dirty. The room smelled like cigarettes. The bathroom door was broken, and the towels were like sandpaper.The sheets were not clean at all, I found hairs on one of the beds. So we slept on top of the bed. The wifi didn't work properly.

this place is horrible!!!

Liked: nothing

Disappointing

Disliked: the staff working there were not friendly or understanding. In addition, 2 payment charges were made on my card and no one agreed to help me.the room was not clean and has a bad smell, a lot of trouble closing the front door

I did not enjoy this...

Liked: Localization
Disliked: Room, overpaying for the room from booking.com

Passable

Very good

Ok stay for a downtown...

Liked: The room had a great location in downtown Phoenix. Close to Pizza and a McDonalds.
Disliked: The floor appeared that it was not cleaned, the sink area was too narrow, the window was too high up and the bathroom light was on a motion sensor with a short timer, where you had to keep moving or motioning to keep it on. Had to shower in the dark.

Exceptional

Service was great, room itself...

Liked: The service. Very nice man working there (Mark). Was given a full refund when asked if we could have our deposit back.
Disliked: The door for our room looked like it had been broken into multiple times. No lighting in the parking lot that was necessary to feel more safe. There were several beat up cars in the parking lot that looked like our car could also be broken into. If we had felt safe at all we could have taken pictures to show how dilapidated the building was. Fortunately for us when we asked for our deposit back, the man on duty, Mark, gave us a full refund.