Townhouse Hotel by LuxUrban Trademark Collection by Wyndham Guest Reviews
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0.4 miles from Miami Beach centre |
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1motravel Fri, 22 March 2024
it was a good stay
Liked: not a good variety of breakfast selection
Disliked: roof top was closed and lack of multiple exercise space and equipment
Claude Thu, 14 March 2024
Exceptional
Markus Wed, 13 March 2024
Very good
Liked: Staff was very friendly and helpfulA small breakfast of a pastry and some coffee was served every day which we didn't expect
Disliked: Some dumbbells and a bench in the gym would have been really nice
Jessica Wed, 13 March 2024
Very satisfied
Liked: The room was very clean and the bed was very comfortable. It was very close to the beach down the same street. The staff were helpful and friendly. There was a lift to go up and down as we were on the top floor. They provided a daily beach towel service
Disliked: Would have liked a top up of bathroom facilities / more shampoo/conditioner/body wash
Rajiv Mon, 11 March 2024
stay was good.
Liked: breakfast was too basic.
Disliked: When I checked out on my last day I had two pieces of luggage, I was asked to pay $10 for storage ( i left it there for about 2 hours) . I used my credit card to make this payment. I observed I have been charged , $10 twice, to date I was not refunded the extra $10.
Ava Sun, 10 March 2024
WORST STAY EVER
Liked: Good location
Disliked: As soon as I checked in I was approached by the rude and unhelpful staff, every night we had to request a new key card as it ran out everyday. The room was dirty as we entered. They don't have basic hotel amenities such as I had to call for a shower cap which you usually are supplied with in a hotel, I was told by the receptionist nothing I can do we don't have them. The room didn't get cleaned some days and some days they would make one bed and not the other, NOT TO MENTION my room was left open several times by the cleaners leaving my belongings open for anyone to access my room. I made the hotel aware of this and was told I'd receive a 20% refund of the cost of my stay, since being home I have received nothing and the hotel won't answer me when I ring to ask they place me on long hold times. I would highly not recommend booking this property
Phuong Sun, 10 March 2024
Good
Gabrielle Sat, 9 March 2024
Comfortable and great location. Lacking...
Liked: The room was spotless and the bed was comfortable. Free bagels and coffee in the morning was a nice bonus. The location is ideal, you could not ask for a better spot in Miami.
Disliked: They've done the bare minimum in order to make money.The rooftop was closed and seems to have been for a while which was never disclosed until we tried to go up. Instead of making your poor staff walk to get guests ice multiple times per day, just invest in one ice machine available for guests to use. There's a thousand seating options in the lobby but none outside in front. The tv didn't work from the start. They just put up a sign downstairs apologizing with no resolution.Overall it just seems as though corners have been cut to get as much profit without investing in the property. It's sad because the location and potential are great.
Anonymous Sun, 3 March 2024
Bad
Liked: Very convincing place
Disliked: Tv didnot work all days when I stay
Alice Sun, 3 March 2024
Superb
Liked: Location
Disliked: equipment in the room, such as desk, table, chair etc