Extended Stay America Suites - St Louis - Fenton Guest Reviews
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2.0 miles from Fenton centre |
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James Fri, 22 March 2024
Good
Martina Thu, 21 March 2024
Convenient
Liked: The rooms were spacious
Disliked: I had to go over the housekeepers cleaning.
Betty Wed, 20 March 2024
Passable
Liked: What breakfast time I get up is gone around 9:00 and it's gone
Disliked: Behind a toilet was not clean showroom door was not clean and stove
Gregory Mon, 18 March 2024
Over all I wish I...
Disliked: We didn’t get any towels or rags for the four days we stayed. We went to the office multiple times a day to ask and half the time no staff was available the other half they told us that they don’t understand why they don’t have any available and one instance the lady behind the counter said that she was an old employee there and didn’t work there but was helping out and they don’t have any management.
Deseray Thu, 14 March 2024
Exceptional
Betty Thu, 14 March 2024
NEVER stay there. Felt completely...
Liked: We ended up not even checking in. Tried all day to cancel the reservation, but their phones were not workin. Booking. com was worthless in helping us. No lighting outside to identify place, and GPS actually took us to another location next door. Lots of noise and apparently drinking in the parking lot. Booking.com was notified that we would not stay there, and we still got charged.
Disliked: No lighting in parking lot, looked like a transient place with drinkers and partiers outdoors.
Dena Sun, 10 March 2024
It was horrific
Liked: Location
Disliked: Everything else poor customer service
Joseph Thu, 29 February 2024
Superb
Liked: Amazing value for price
Mathis Fri, 23 February 2024
Not going to go there...
Liked: The girls who worked there were awesome. There isn't much more to tell
Disliked: No towels, microwave and fridge dirty. No trash can. Hole in the wall in bathroom from water damage. Halls smelled like smoke.
Lorick Thu, 22 February 2024
This was the third hotel...
Liked: Everything
Disliked: Nothing